The staff at Spine Team is incredibly caring. I didn't expect for Dr. Rothbart to be doting, as he is a super focused surgeon who I felt knew a ton about the kind of surgery I was being required to have and also knew where my specific problem areas were... which is what I care most about when it comes to doctors. He didn't do more than necessary or less than I needed him to do. The ladies assigned to take your insurance claims at STT are THE sweetest people. Don't bank on negative comments you find online -- attitude is everything when it comes to recovery.