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Anonymous
Via
Vitals
- James C. Loden, MD
4 years ago
Anonymous
Via
Vitals
- James C. Loden, MD
4 years ago
To begin the human language does not have a word for "thank you" that exceeds how I feel about Loden Vision Center and what they gave back to me - my vision - I was living in a dark world . There are many hero's in our lives - pro football, baseball etc. but to me Dr Loden and his entire staff are "Heros". They gave back to me my site. Now after over a year I can now drive, watch TV, read books, and that is priceless. I am blessed to have met all of the people who worked to get me my site back. If only you take a few minutes to call them and ask to be examined it will change your life. Be blessed all. Jimmy Frazier
Penny Rhoads
Via
Google My Business
- Goodlettesville
4 years ago
I am sincerely disappointed, appalled and dismayed at the treatment my parents and I have received from this "acclaimed" vision center! My parents are entering their 80s and have been loyal patients of the center however, for the past two years my father had his eyes examined and ordered his glasses from Loden-my father is a loyal and good man. The glasses he received last year were never the correct prescription, he could NOT ever see properly out of them and they "lost" his order, they were shipped to the "wrong" place, no one could help him so the glasses he ordered were not received until months later. He again went to Loden this year as his insurance allows for him to have a new pair of glasses every year and I went with him to order the glasses in December 2018-I had to return from Korea where I work, because my parents had not heard a word, not a call, not an email about his glasses and I have been in Tennessee ever since trying to get resolution for my elderly parents-this is elder abuse in my opinion! No called to tell him about his glasses or the order and when I called I was told that once again they didn't know where they were, they must have been sent to the wrong place and finally when I physically went to the Rivergate Center, the glasses had been in a drawer just sitting for over three weeks-no call-NOTHING-not even a message that they had tried to call. Once again, my father cannot see-he cannot see to watch television, to read (which is his passion) and we refused the glasses. We were told they would reinstate his insurance benefit-but the true facts are that my father lost his benefit, he cannot get glasses and must use his 2019 glasses benefit-which is so wrong-his sight is rapidly deteriorating and this is a major problem-is is because my parents are elderly-does Loden Vision Center believe that because they are old, they don't matter-they continually tell me that they will call me back, I have been trying to see the COO and Dr. Loden to discuss this since January 2019-it is now almost May and I still have no answers other than, we will call you back-I am a professional and if I treated my clients in this manner I would be out of business-I only want glasses so my father can see-is that too much to ask? I want to be heard-to be valued and respected but apparently the Loden Vision Center is making enough money to no longer care about an 80 year old man who can't see to read his beloved books-Shame on you Loden Vision Centers-Shame on You! You too will become elderly one day and karma has a way of bringing justice to everyone, eventually.
Richard A.
Via
Yelp
- Goodlettesville
5 years ago
This review has been removed for violating our Terms of Service
Tyler H.
Via
Yelp
- Goodlettesville
5 years ago
It has been 1 month since I underwent LASIK with Loden Vision and I have a regret already. I should have had this done a long time ago! From my consultation to my post op appointments Dr. Loden and Dr. Judd plus staff have been wonderful. My eyes were always really dry when I wore contacts so I feared they would be dry all the time after surgery from reading the side effects, but that has been far from the case. If you are thinking about having eye surgery, don't wait until the "right time" make it happen ASAP you will be glad you did.
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