Loden Vision Centers
4.7
2477 reviews
4.7
2477 reviews
  • 5
    2253
  • 4
    41
  • 3
    21
  • 2
    26
  • 1
    136

    • 4 review(s) have no rating

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    Yelp
    Jennifer C. Via Yelp - Smyrna
    1 year ago
    I recently had PRK at the Nashville location.I honestly had a horrible experience.I haven't had the contact lens removed and I'm already looking for another provider to do so.The Nashville location for Loden is ok, but lacks customer service.The smyrna location front desk is very unprofessional, at this location be prepared to wait 1-2 hours or more.everyones experience is different.However, after my bad experience, I wouldn't recommend either location to anyone.
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    sally Schleusener Via Google My Business - Goodlettesville
    1 year ago
    Treated very nice
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    Lynne Duke Via Google My Business - Goodlettesville
    1 year ago
    Very professional and friendly
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    Sharon Lake Via Google My Business - Goodlettesville
    1 year ago
    In a word - Awesome
    Yelp
    Amy O. Via Yelp - Goodlettesville
    1 year ago
    I don't think I've ever written a negative review online; however, my experience with Loden Vision is horrendous enough and a such a GIGANTIC waste of time that I am compelled to do so. I would give zero stars if the rating system supported it. I have worn RGP contacts for decades now, so I've always worn them the entire time I've been a patient at Loden. Each year brings some fresh new hell related to their ability to see/treat RGP contact wearers. I've dealt with them as they've arisen, and as a result each time I make an appointment, I remind them I wear RGP contacts hoping to minimize the chance for surprises. This year was no different. I'm on the phone over 20 mins making the appt confirming I wear RGP contacts and confirming the doctor I'm seeing can provide an annual exam for an RGP contact wearer. Confirmed all the way around on all accounts. Take off work for the appointment. Check in. Wait. Get seated in the chair and start the vision tests only to be told they cannot do a refraction unless I've not worn the contacts for DAYS beforehand. I can't get new ones. I can't get an Rx for glasses, nothing, because of course there is no way for me to retroactively stop wearing my contacts before the exam, having only received this information during the exam. They have no explanation why I wasn't told this in advance and fully acknowledged not telling me beforehand. I am AN ESTABLISHED patient who has ALWAYS worn these contacts and has always had an exam while wearing them and have never before been told to go sans contacts for DAYS before the exam. What a gigantic waste of time. Note that Amber O was a gleaming oasis of calm and apology in the midst of what otherwise is a circus. If you are an RGP contact wearer, run, don't walk, away from this place.
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    http://www.lodenvision.com/
    +1(615) 859-3937