Loden Vision Centers

Always had a good experience here until recently. Me and my wife both got new glasses in June. We both get transitions cryzal nice expensive lenses with insurance of course. I purchased insurance on my wife's so if anything happened to them she would be covered. She broke her frames no big deal. Take them in to have them replaced and they say they don't make her frames anymore. To be clear I looked online there are plenty of her frames for sale. Instead they want us to get another set of frames and then pay 50 percent of new lenses. Which is 2 times as much as we even payed for the glasses. Very sad. I've always loved this place. Either they are selling the insurance as a scam. Cause it did absolutely nothing but cost us 100 dollars now they want us to pay half of new lenses paying all that out of pocket is the exact reason why people buy insurance on there eyeglasses. This review only involves optical. I would look at other places to go for your vision needs. At the very least they sold a bunk insurance plan to make more money in optical. Hope this review helps someone else to not make that mistake. Don't buy there insurance it's definitely a scam to get money then and get you to go back and purchase more lenses at there mark up price.The worst part is we didn't want new lenses they where fine. We just wanted new frames. I'd find another optical department

Judy Todd Via Facebook - Goodlettesville

3 years ago

My experience at Loden vision could not have been better. Vision and astigmatism in both eyes have now been corrected. Cataracts removed. Dr Loden and staff were wonderful, professional and friendly.

Brandon Barrett Via Google My Business - Smyrna

3 years ago

Im glad I done it. The people there was really nice and understanding. They helped me though everything and made it easier. I would recommend doing it if ur tired of contacts or glasses.

Steven Wade Via Google My Business - Smyrna

3 years ago

Been going to Loden for years for glasses. They have always been very helpful and very nice. I just recently decided to have Lasik and I'm very happy I did. They made the whole process very simple and as always the staff members were great!

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