Loden Vision Centers
4.7
2418 reviews
4.7
2418 reviews
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    Healthgrades
    Donna Pastors Via Healthgrades - Dahlia Haddad, OD
    Dr. Haddad is a wonderful Opthamologist. She found an infection in my eye. She knew exactly what medical treatment I should receive for the infection. She has a wonderful disposition.
    Yelp
    Amber K. Via Yelp - Goodlettesville
    Dr. Haddad: "Does that make sense?" She asks me this 4-5 times throughout our visit, every time. It's such a small thing but it means so much because so often doctors say things that might not make sense and then quickly move on to the next and you never really understand. My eyes love to act up so I have been in with Dr. Haddad at least 6 times in the last 4 months. She is conservative for my sake when she can be and tells me like it is when she can't be. It's been an adventure but she is finally getting my eyes to a functioning level. I'd recommend her over and over again. She knows what she's talking about and one of the kindest doctors I have ever met.
    Yelp
    Corrine P. Via Yelp - Nashville
    Really dissatisfied with my experience or should I say lack of experience here. I booked my appointment with two and a half hours to spare from when I needed to travel to another appointment I had. I was told over the phone that my eye exam for glasses could take 1-2 hours. It seemed like 2.5 hours for paperwork and exam should be fine. Never had a glasses exam go for two hours, but wanted to be safe. I arrived a few minutes before my appointment and after 20 minutes of getting signed in, 5 pages of paperwork and paying my co-pay they tell me (after I asked mind you) that oh by the way our power went out two hours ago and we are behind so it's going to be an hour wait. They even checked with the doctors for me to make sure, I thought surely someone can expedite this knowing I have another appointment to get to and knowing this is not my fault, but apparently not. It's 1 hour wait on top of the 20 minutes of paperwork on top of the 1-2 hour exam. And oh by the way they charge $50-120 for contact fitting. Don't know if that is standard, but I've never had to pay more than my copay for contact fittings. I don't even need to try on the contacts because I know what brand I like! I told them this and they said it doesn't matter I still have to do it. But I digress, back to the minimum of a 1 hour wait. Ironically I had an eye doctor appointment yesterday that I cancelled because it was a 20 min drive and this clinic was a 5 min drive. I thought I should start at a new clinic close to home. The other doctor it turns out would have been better because they are 1) 20 minutes away, but get you out in an hour or less2) don't charge late or cancellation fees. 3) don't charge a fitting fee Loden charges $50 if you don't cancel more than 2 days prior or are 15 minutes late. I know they will probably respond to this and say "our power went out," but it's really unprofessional to not even let your patients know what to expect. If your power was out at 1:30 you should have had your receptionists on cell phones calling us to reschedule. At least then maybe I would have been able to stay at work so I could actually take the PTO for another day.At the very minimum when I first walked in and they took my temperature they could have said , by the way it's going to be an hour wait. They didn't which tells me two things:1) they don't think about their customers that much2) hour long waits here are just par for the course No thank you. I planned my whole day around an appointment I couldn't do. I should have known by their review, all 5 stars are for lasik. So as long as your spending $1000s of dollars maybe they treat you well, but if you are just a measly glasses wearer don't expect the same treatment. I could have had an exam yesterday at a different eye doctor, but no I wanted to try this fancy corporate place. Well guess what you get with corporate? Terrible customer service. Hopefully I save someone else from wasting their time and money.
    Google My Business
    Randy McClure Via Google My Business - Paris
    I could not be more pleased with the service and staff of Loden Vision. First the ophthalmologist Dr. Carrico is very friendly and professional. It was under his advisement that I opted for the laser cataract surgery. It was very successful. More than I expected. It turned out that I have 20-10 vision for distance. Only wear readers. Dr. Loden was very courteous and made the surgery experience very comfortable. I can without reservation recommend the Loden Vision Center of Paris Tn. We will continue with them for our eye care needs.
    Google My Business
    Parker Gupton Via Google My Business - Nashville
    Quick and easy. And it only took alittle over an hour for me to get in and out of surgery in stead of the two. And after the first day check up I was already seeing 20-20!
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