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Cynthia Walker
Via
Google Business Profile
- Fort Myers
3 months ago
We had 3 consecutive days of appointments and saw 3 doctors and at least 9 assistants and everyone was friendly and helpful. We had only one issue with a woman who did the scans and put in the IV for the dye. She was rude, condescending and kept pushing my husband's head down in the frame. Not once did she say I need to adjust your head. She also kept shaking her head back and forth in a negative way. After we left her office and within earshot of us and others in the waiting room she said to a male assistant " you could have told me he was hoh." I informed her at the beginning that he did not have his hearing aids in so please speak up. Thank God she doesn't reflect what Dr. Frantz's office is about.
Kathy Gooch
Via
Google Business Profile
- Naples
3 months ago
Tabina took good care of me and explained things well .
Nancy Parker
Via
Google Business Profile
- Fort Myers
3 months ago
Michael Sharp
Via
Google Business Profile
- Naples
5 months ago
I was very happy with the services that were performed by Dr Boyd Vaziri.The outcome has been excellent.What is less than satisfactory is that every couple of weeks I seem to have another bill ,albeit having paid what was meant to be the full amount of $10,500 at the time of surgery.Some I understand are copayments ,not covered by my UHC insurance ,others just appear for no reason .Trying to get an explanation is difficult if not impossible ..What is even more frustrating is that when you call and pay by credit card they want to charge an additional 3% .Apart the rating would have been 5 stars .
Darryl Demaray
Via
Google Business Profile
- Fort Myers
5 months ago
Experienced physicians and technicians. Top quality facility. What needs improvement is wait time. I have waited much to long on many occasionsCharging a 3% fee for using a credit card is not acceptable. The fee charged by the credit card company is the cost of doing business. Based on the volume of business I see at the facility, Franz can well afford to absorb the credit card fee.
