Frantz EyeCare

5.0

4919 reviews

4712

207

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Joe Campbell Via Healthgrades - Maxwell A. Burch, MD

1 year ago

Dr.Burch and every employee working there are so professional. The BEST!!

bob battle Via Google Business Profile - Fort Myers

1 year ago

I started with doctor Frantz and now doctor Vaziri and am still very satisfied.

Teri LeDuc Via Google Business Profile - Cape Coral

1 year ago

good customer service, tech was very nice, overall very satisfied. It just took a long time. But, this was my first time for an eye exam.

angela cat Via Google Business Profile - Fort Myers

1 year ago

I had the ICL surgery done on both of my eyes and although I was disappointed I didnt qualify for lasik I had a wonderful experience with Dr. Burch and his surgery team. I felt very comfortable with how the procedure was explained to me and the information I was given at multiple points throughout my preop visits. I would also like to give a huge shoutout to Riley, (nurse/technician) as she was the one helping me schedule all of the appropriate appointments and checking my vision before the surgery. She was able to help me with any concerns I had before the procedure as well and overall made my experience better. I wish I had been able to have her as my technician for the entire experience but I understand that different staff works in different areas. Dr. Burch was thorough and I felt very comfortable with letting him perform my procedure. Ive had to wear contacts/ glasses since the second grade and now after almost 18 years of dealing with poor vision I can see without needing them. Its truly remarkable to be able to wake up and see things without having to put my glasses on. Dr. Feder and her nurse/technician Lessie were also very nice and performed all of my post op visits to check my eyes and make sure everything was going well after surgery. I had a short and easy recovery time and there was always someone on staff if I had a problem.I didnt give this a 5 star review because I did have a few minor things that I was displeased with. When I first scheduled my preop visit with the doctor I was told an incorrect amount of time to not wear my contacts before the visit and I had to return to be reevaluated at a later date. I had to pick up a prescription from my pharmacy and the wrong amount of medication was called in so I had to call the office and get that squared away and pick up the medication again. I tried to show up early for most of my appointments, and I realize that they have a schedule to stick to and I wasnt necessarily wanting to be seen earlier than my appt time but I did notice that even when I was early to my appt I would wait well past my scheduled appt time to be seen (ie. appt at 9am and not seen until 9:30/9:45). I had a see a retina specialist before my procedure and was unable to use the specialists at Frantz because they have very limited availability and I had to seek an outside retina specialist.These were minor and I didnt let them affect the rest of my experience, but I did wish that they either didnt happen or could be worked on.Overall I had a wonderful experience and cant thank the doctors and staff enough that helped me be able to see again. You guys are amazing and you do incredible work, thank you again!