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glenn macmillan
Via
Google Maps
- Jeffrey K. Moore, M.D.
2 years ago
2 - 3 hour wait to see doctor is normal here. They admitted to over- booking appointments. I had been a patient for 33 years, and have seen a marked change in this practice in recent years. Drs. Moore and Bazarian seem to lack the temperment for their chosen professions.
Jean Nolan
Via
Google Maps
- Curtis M. Libby, M.D.
2 years ago
Over six visits Dr Libby ran from 10 mins to usually 30 to 1 1/2 hours late, checked ringing cell phone, pushed expensive lens without explaining even though tech told him twice I decided no, appeared not to care. Post surgery problem took 4 calls before any response to my problems . Staff appears uncaring, unhappy. My new choice for second cataract is fabulous.
michb
Via
Google Business Profile
- Lowell Street
2 years ago
Dirty and bad smelling facility for starters.its smells like a cafeteria that hasnt been cleaned in weeks. Bedside manner, meh. But worst of all, they wont submit claims to EYE INSURANCE. excuse me, arent you EYE providers???? Give me a pinched nose Its again our pooooooooolicy.Its against mine to ever return.You guys are TERRIBLE!!!
Scot Crothers
Via
Google Business Profile
- Lowell Street
2 years ago
Dr. Kahn was a nice enough guy, however he would become very im patient in the explanation as to why he botched my eyelid by taking to much skin off. Still deal with it today 12 years later where people ask me who did that to you eye. Compassionate or caring is not in his vocabulary!
Kathy B.
Via
Yelp
- Marginal Way
2 years ago
I cancelled my eye surgery because I lost confidence with the lack of communication I experienced at Maine Eye Center (Portland). 2 1/2 weeks before my surgery, I called the office and left a message NOT to call me for the pre-op interview before today (Monday) because I was out of state and not available due to several appointments for another medical issue. My husband, who remained at home, received several calls for me from Maine Eye Center while I was away asking that I call them back. I ended up having to calling them back (several times) while between appointments. I received 2 calls today (Monday). The first confirming arrival time for surgery on Friday and the second changing the time by 10 minutes. This change made me wonder if surgery was being done assembly-line fashion. Additionally, my husband, who had cataract surgery done at Maine Eye Center and ended up with worse eye sight, received a call today with a message (via a receptionist (?) from his surgeon stating that he couldn't do anything and go see a retina specialist. After reading reviews about Maine Eye Care, it appears employees are overworked and understaffed and a few of these reviews were before the start of the pandemic. I am very disappointed as my mother has been receiving excellent care (for the last 15 years) with Dr. Moore at Maine Eye Care for macular degeneration.