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Jacqueline Lacoste
Via
Google Business Profile
- Marginal Way
1 month ago
Everyone was professional and kind. My only negative comment would be that I waited in the examination room for over a half hour before I saw Dr. Howler. I would recommend that the wait be longer in the reception/waiting room. Ten minutes, I think, is the longest a patient should be waiting in the consultation room. Thanks!
Steve Mortimer
Via
Google Business Profile
- Marginal Way
3 months ago
1. I received conflicting instructions regarding the eye drops associated with my cataract surgery. The Rx instructions say "starting AFTER surgery instill 1 drop 3x daily...". The instructions I received from ME Eye a few weeks earlier say to do "3 drops the day BEFORE surgery, and one drop the morning of".2. After surgery I was given a paper asking me to "Please participate in our Patient Satisfaction Survey!" However, upon entering the web address, I got the message "Not accepting additional responses at this time".3. I tried to email you, but apparently you don't provide an email option??? So I had to spend more time trying to find a way to provide feedback. Do you truly want it, given that you make it pretty hard?4. All of the staff involved with my surgery were awesome: knowledgeable, friendly, caring, patient, funny, professional. They gave me a great sense of comfort that I was in good hands.5. Hannah Calvelli did my next day follow-up, and she, as usual, was awesome... a real gem and someone I hope will be my eye doctor for many years.
Gilbert Brovvn
Via
Google Business Profile
- Lowell Street
4 months ago
Christine Danelle
Via
Google Business Profile
- Marginal Way
1 year ago
P I felt like the doctor was in the whole crew that mean I was very attentive to my needs to a welcoming and supportive. I feel secure annoying they will take good care of me in my eye my recommend this place to anyone in the area where I issues even if you're not in the area it's worth the trip
Jenny McKee
Via
Google Business Profile
- Lowell Street
1 year ago
I saw Dr. Thees for my routine eye exam and he was great. He was both professional and friendly, making me feel welcomed into the practice. However, the building, office, and patient rooms were very worn looking. I went to the Maine Eye Center to get glasses almost 30 years ago, and I don't think any updates have been done in that time period--it stood in sharp contrast to the new Eyecare Medical Group building in Saco.