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Roberta Howard
Via
Google Business Profile
- Lowell Street
1 month ago
Margaret Fortier
Via
Google Business Profile
- Lowell Street
2 months ago
Jacqueline Lacoste
Via
Google Business Profile
- Marginal Way
4 months ago
Everyone was professional and kind. My only negative comment would be that I waited in the examination room for over a half hour before I saw Dr. Howler. I would recommend that the wait be longer in the reception/waiting room. Ten minutes, I think, is the longest a patient should be waiting in the consultation room. Thanks!
Steve Mortimer
Via
Google Business Profile
- Marginal Way
6 months ago
1. I received conflicting instructions regarding the eye drops associated with my cataract surgery. The Rx instructions say "starting AFTER surgery instill 1 drop 3x daily...". The instructions I received from ME Eye a few weeks earlier say to do "3 drops the day BEFORE surgery, and one drop the morning of".2. After surgery I was given a paper asking me to "Please participate in our Patient Satisfaction Survey!" However, upon entering the web address, I got the message "Not accepting additional responses at this time".3. I tried to email you, but apparently you don't provide an email option??? So I had to spend more time trying to find a way to provide feedback. Do you truly want it, given that you make it pretty hard?4. All of the staff involved with my surgery were awesome: knowledgeable, friendly, caring, patient, funny, professional. They gave me a great sense of comfort that I was in good hands.5. Hannah Calvelli did my next day follow-up, and she, as usual, was awesome... a real gem and someone I hope will be my eye doctor for many years.
Gilbert Brovvn
Via
Google Business Profile
- Lowell Street
7 months ago