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Shane Mountain
Via
Google Business Profile
- Lowell Street
7 years ago
I've been a patient of John Walters for years, I followed him here from his previous practice. John is a great doc, always very professional and courteous. It did take a long time to get an appointment, I booked a July appointment in April. The check in process was pretty easy, as I was sent all the paperwork in the mail to fill out ahead of time. I will say there was only one receptionist checking in patients for 4 providers. I arrived the recommended 15 minutes early for my appointment, but had to wait 10 minutes to check in. The staff are polite, professional, and courteous. I can't say enough good things about Dr John and his team.
Kimberly G
Via
Google Maps
- Jeffrey L. Berman, M.D.
7 years ago
I was able to get in nice and quickly. My first visit felt a little rushed but I was later able to speak to Dr. Berman personally at a later date. I feel like he truly cares about his patients.
Amber Seavey
Via
Google Business Profile
- Lowell Street
7 years ago
My daughter has been treated by both Dr.Berman and Dr,Zachs since she was five weeks old. She was born with a cataract in her left eye and had her first surgery at almost six weeks. Granted the secretary's may not always be the nicest and the wait can be extremely long, but I am glad that my daughter has one of the best eye specialist in the state because without then she wouldn't be able to see out of her left eye. My daughter is now 8 and hates just about everything, but still admits that she loves seeing Dr.Berman.
Herb C.
Via
Yelp
- Lowell Street
9 years ago
Very nice staff. Thank you for providing excellent service. I will "see" you soon!
Jay F.
Via
Yelp
- Lowell Street
10 years ago
Had a bit of trouble scheduling here and my initial review reflected that experience. While I've still not scheduled a visit or seen one of their physicians to-date, their Director of Administration found my review and reached-out to make it better. <br><br>A business reaching back to a client/customer or prospective client/customer is a rare thing these days, and regardless of first impressions, that always means a lot in my book. It also means the business is keeping an eye out for how to improve and to remedy any issues those clients claim to have had. With that said, I'd recommend trying them, at least once. They've won me back not by service, yet, but by the attention they've given to me and their sincere efforts on making their patients feel welcome and cared for.