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Amanda Jensen
Via
Google Business Profile
- Lowell Street
8 years ago
Took our son to see the pediatric eye doctorWe waited months for this appointment. Upon arrival we were greeted by a snobby staff. The surgical center and the pediatric wing are in the same area, so people kept coming in to tell the kids to be quiet. (Mind you they are all under 2 waiting with dilated eyes screaming and playing. ) Then after waiting a half hour for us to get in to get the eyes dilated we had to wait another hour and a half to be seen. This is where the worst part happened. I had my son on my lap, he's tired already. Before even talking to my son the nurse grabbed my sons head and they started the exam. He screamed to the point where I asked for a break so he could gather himself. Literally 30 seconds! The doctor then told the nurse to hold his head again. We finished the exam and we left the office with tears, a red face and hand prints from the nurse. If his face bruises, we will be taking photos and creating a lawsuit. They were unfriendly, impersonal, and to an 20 month old child this was traumatic and I truly hope that he doesn't remember this. They are supposedly the best eye doctors in the state but not for children. I will be ensuring his pediatrician knows about this as well as any other person who recommend this place to us.