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Francesca Galluccio
Via
Google Business Profile
- Lowell Street
6 years ago
Presently I'm having great difficulty with the staff - definatelyNOT patient centered! I have had cataract surgery scheduled. for over 5 months....really need it too! Had a call several days ago that my appt is canceled. doctor moving out of town!! They'll get back to me to reschedule. I talk with the receptionist - VERY rude. Secretary not helpful or empathetic -office manager NOT available after many calls...Totally pitiful and unacceptable!!i
Patty Hammock
Via
Google Business Profile
- Lowell Street
6 years ago
I saw Dr. Jennifer Garvey to arrange to have scar tissue removed from my R eye. It's the 5th time I have been to Maine Eye Center, but I guess I had cancelled a f/u appt over a year ago, so Garvey would not schedule treatment for my R eye until she dilated my L eye, which was my only seeing eye at this time. I was driving and could not have my only good eye dilated, so she would not do any treatment, and I left an appt that took me 3 months to get. I will not be going back. I had a referral for dry eyes to begin with, but the clinic found many possible issues which kept me coming back at $40. a visit. My dry eyes and eye infection were never recognized and treated. Very unhappy with the professional ignorance here in Maine.
Rose Peterson
Via
Google Business Profile
- Marginal Way
6 years ago
Senait Gebreslassie
Via
Google Business Profile
- Lowell Street
6 years ago
Chip S.
Via
Yelp
- Lowell Street
7 years ago
After waiting for 8 months for a two-hour appointment for eye surgery with Natan Kahn at the Stroudwater Crossing campus, we found that our appointment was not going to happen. We got there at 2:30 PM for a 3:00 PM appointment, checked in and waited. At 3:20, we asked how much longer it would be, and were told that he was running an hour late. They could have told us that when we arrived, but they didn't. Then we found that Kahn was planning to leave at 4:30, so our appointment would not have even been possible at the scheduled 3:00. Another fact that the staff did not share with us. We left. If this outfit's staff has so little concern for us and our time, we did not feel comfortable trusting our eyes to them, and cannot find any reason to recommend them.