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Steven L.
Via
Yelp
- South Barrington
1 month ago
Im losing my vision in one eye. Its no fun. This place is usually very busy which is a good sign, right? If I had one specific complaint, they could prescribe weed for glaucoma. But they do not as they are likely beholden to big pharma, so they should lose a star or two for that. Dr. Kovach manages to show empathy on a very tight schedule--like I said, this place is busy. To that point, get an early appointment in day because they are usually running behind schedule. Buckle in: every appointment is going to be at least a couple hours. Not sure if there are any efficiencies that could improve that because of workflow necessities. Now that I think about waiting, they could probably get new waiting room chairs, sink pretty low in some of them. :) Seriously, it is time for new chairs, this place prints money, you can afford it.
Jalen Jordan
Via
Google Business Profile
- South Barrington
2 months ago
The doctor is good.
Charles Keppel
Via
Google Business Profile
- South Barrington
2 months ago
Cruise are very polite, but long wait between each step
Judy Nix
Via
Google Business Profile
- Elmhurst
3 months ago
My appointment was at 2:15. I was not taken into to start my exam until approximately 2:50. I never left the office until 5 pm. No one ever noted the late start. I think the office needs to do a better job of acknowledging that the patients time is just as important as the doctors and his support staff. This has routinely happened over my last few appointments. Perhaps they are also overbooking? Additionally, my exam began with having a photo taken of my retina. I had no idea why this was being done and needed to ask several questions. Again, I feel the office had failed to communicate with me about what my exam was going to include at this appointment. The explanation given to me in response to my inquiry did answer my questions but I felt as though I had to drag the information out of them.
Patricia Lesniak
Via
Google Business Profile
- South Barrington
3 months ago
