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Audra K.
Via
Yelp
- Brookline
7 years ago
I had a great experience throughout the process. Minus one star because after the procedure (Lasik), they took me to a room but failed to mention (remind me) that I might have intense burning in my eyes similar to getting soap in your eyes. Which doesn't sound horrible... But if you just had surgery and you can't touch your eyes, and you don't know if this is normal... you start to panic. I read in my paperwork later that this can happen, SO I was warned... but a reminder would have been ideal. It was a very long 30 minutes for me. Once the Dr. came in, he added numbing drops and I was good to go. Very friendly staff - overall I'd definitely recommend this practice.
Laura Santoski
Via
Google Business Profile
- Brookline
7 years ago
Getting Lasik at Boston Laser is an impersonal but professional experience. They do tons of surgeries and keep things moving along quickly, so it felt a bit like being in a Lasik factory - they whisk you in and out of various rooms - but everyone I interacted with was perfectly pleasant, and I trusted them to do a good job with the surgery.
Dae In Chung
Via
Google Business Profile
- Brookline
8 years ago
Timothy Park
Via
Google Business Profile
- Brookline
9 years ago
Lynda T.
Via
Yelp
- Brookline
11 years ago
Edit: 3.23.16 For anyone still reading my review edits, here's an update. My right eye is still isn't as good as my left eye. I was told it's b/c I have dry eyes. I've never been told I had dry eyes before coming to Boston Laser. I've been using eye drops every day but they don't seem to help the vision. Dr, Melki wants me to try Restasis but I'm hesitant b/c it's something you have to use forever to continue getting the results. Feel free to message me for further details! Edit: 9/3/2014 I'm a little late to make this edit: I got my enhancement surgery on my right eye. My vision as a whole is much better. I no longer see the difference between the prescriptions. My right eye still isn't 100%- it's not as clear as my left but overall I think the surgeries were a success. My husband got ICL from Dr. Melki. It's a different procedure and too long to write about so if anyone is interested feel free to message me and ask. If there is something I had to critique I would say Dr. Haque finished her fellowship and a new Dr. is now at the office. It's a bit of a hassle for both my husband and I because follow ups with the new Dr. means more follow ups since she tells both of us to "see Dr. Melki" another day. --------------- Edit: 3/30 Hopefully my edits won't make this review too long but Rick called me last week to come in earlier for my 1 month check up. I appreciate the thought and overall Rick has been great. The appointment is completely different than my previous appointments. It wasn't rushed and even got to ask all my questions. Dr Melki and I had ample time to express our concerns and miscommunications. My right eye hasn't improved but the meeting has made me more optimistic. We created a plan and potential timeline for my touchup (if needed). I'm looking forward to the next few appointments and re-surgery if necessary. ------------- Edit: 3/12 After much thought about everything I've decided to amend a statement: I still recommend Lasik but I do not think that you HAVE to get it at Boston Laser. As I'm writing this I'm struggling with the differences in the eyes. I realized that if you qualify for Lasik (not including the ICL-I have no comments on that) go to a doctor of your choice. Boston Laser really isn't that unique that you should only go to. I know people who did Lasik at other places and they have no problems. You don't see DR Melki until the surgery day (if you're lucky than before that). You only deal with the staff prior so you're really not getting Dr Melki expertise. In my situation, if your eyes don't get 20/20, no one cares. No one has called me to followed up and no one even cared that my eyes are not 20/20. My friend who had his done elsewhere received followed up phone call, balloons and flowers. I always wonder, if this happened at a different practice, they'd probably cared more. The biggest thing is "IF". Honestly, I doubt it would have happened if I had went somewhere else. The saddest part about this is that the more popular they get, the less personal they become. ----------- I had my Lasik surgery there less than a week ago. My left eye is great, the right eye is not great and will need re-surgery (most likely). I guess I'm one of the [un]lucky ones that didn't get 20/20 in both eyes. Reading is tough and seeing far is tough because my right eye is so weak. Everyone on yelp is correct in their review of Dr. Melki's bedside attitude. Going in I had no issues with it b/c I had expected a perfect surgery. Honestly, when the result wasn't perfect, the bedside attitude is the worst you can get from a surgeon. I walked out feeling defeated, upset, and devastated. No answers were given as to why it happened and no comforting words. Dr. Melki pretty much said "you could be the 3% that need the resurgery". me: " ... " DR Melki: " You don't remember? go re-read the contract it's written on there". Then he in little words, ushered me out to make my 1 month appointment. I went home and re-read everything given to me and nothing says anywhere about the 3% crowd. On the folder they give out at the consult did say 1% of lasik outcome is not 20/25 within 12 months and for lasek it's 3%. I'm assuming this is what he was referring to even though I did not have Lasek. I've tried to find information on a re-surgery on the website but no luck. I'm not sure if it's because it has rarely/never happened or they don't like to post that information. My eyes currently are a huge improvement to what they were before surgery and I will update after I have my resurgery 3 months later. I don't regret the procedure. Be warn, you barely get any time with the doctor. I saw him for 2 minutes the day of the surgery and another 2 minutes the 1 week follow up. I specifically asked for the time he was in the office though. On a side note: I did call the doctor over the weekend that I saw the difference and he sounded a smidge bit more "concerned" so I think he does have some emotion to him.
