I came in for my consultation, and everyone on the staff there were genuinely kind, supportive and helpful. Lisa was fantastic- so friendly and made me feel at ease. She answered all my questions and helped guide me through questions I should ask the Dr about. Dr Lincoln was very thorough and went over my options and steps to take before scheduling any procedure. I never felt any pressure to schedule anything, nor felt like I was being "sold" anything - like you can sometimes get at other practices. I would highly recommend this office.