Great office and fantastic staff. The patient experience is excellent. The service is top notch. You will feel welcome and comfortable when you walk in the door. Dr. Goel made me extremely confident in my decision by education and explaining the process and technical aspects in an easy to understand way. In my own business we take service and customer experience very seriously and I quickly can see when other people get it right.

From the consultation through the procedure and my first follow up everyone was pleasant in the office. Dr. Goel and his staff are all very personable, patient and answer every question without making you feel rushed. And I ask a lot of questions. I had the SMILE procedure done and pleased so far. I do not have full vision yet but everyday I see improvement. At my first follow up Dr. Goel and his staff made me feel even more confident about the procedure and the improvement of my eyesight.

I chose Dr. Goel because he and his entire staff was warm and personable. I felt super comfortable and I'm so glad I got the SMILE procedure.

This place (Columbia, Md) was nothing short of Amazing. From the bathroom to the genuine friendly customer service. I felt like I've known them all my life. I am looking forward to trusting them with my eye care. Another thing, they are not just about the money. I bought my fianc' with me and they advised him to stick with wearing his reading glasses as needed. It is not necessary at this time to get surgery. Their process was flawless as well. Although they spent sufficient time with us by ensuring we understood the process we were in and out!BlessingsDeborah