Dr Goel is really friendly and informative; everything was explained really clearly to me and he even called after my laser eye surgery just to check in and see how I was doing. He has a very soothing manner, which is great for when hes removing part of your cornea. The whole practice is a pleasant place to be and at one point they were playing Nadiyas season of Bake Off (the best one) in the waiting room. Overall a great experience, grateful for my newly functional eyes.