We purchased an off grid log cabin in 2022, and own two EV vehicles. We reviewed the options available and researched multiple solar installers. We settled on Maine Solar Solutions due to their reputation and we wanted a company that we believed would be around for a few years. We went out of town for Christmas, and came back to snow covered panels and frozen water pipes. Our system was down and it was very, very cold.I texted our off grid project manager, Phil, on Friday evening after new years day, not expecting to hear back until Monday. He called me back that evening and walked me through the procedures for restarting, which meant he had to remotely access the system and reduce the power from a generator so that the batteries would accept the power. Our entire system was up and running by the next morning.We were incredibly grateful to Phil and his company for the quick response after hours. We would highly recommend them for anyone who takes their system seriously and wants reliable service.