Nielsen Eye Center
4.7
823 reviews
4.7
823 reviews
  • 5
    710
  • 4
    49
  • 3
    10
  • 2
    13
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    Yelp
    Liz F. Via Yelp - Weymouth Office
    8 years ago
    Not sure what flavor of KoolAid they have all drank here, but every single person on staff including specialists walk around like Stepford Wives and they ALL talk in this weird robotic tone and they do not even listen to what you are saying. They lost our appointment for per-cataract surgery testing - which is a pretty big deal - and no one in authority even stepped in to apologize for the error. But since they have the MONOPOLY on eye care and surgery in this area there is no where else to go. If you HAVE to come here, bring your ATTORNEY and a STENOGRAPHER with you. Oh yes - they will harass you for return appointments like nobody's business. I just feel SUPER SUPER uncomfortable doing any type of business here. Seriously.
    Vitals
    Anonymous Via Vitals - Steven A. Nielsen, M.D.
    8 years ago
    Yelp
    Amanda B. Via Yelp - Weymouth Office
    8 years ago
    I had LASIK eye surgery less than 24hrs ago and am feeling great! I really didn't know why to expect (everyone tells you it's a breeze but I'm such a baby) and the team over there were great. I would highly recommend Dr. Nielsen to anyone considering LASIK, I couldn't stand being a prisoner to glasses and contacts as I am very active. I'm really looking forward to being at the beach this summer and not worrying about contacts drying out! <br>The whole surgery took probably about 10 minutes and they have a 'relaxation' room pre surgery for you and your pal Xanax to chill in. So you go in pretty relaxed and they talk to you the whole time telling you what to expect. Like I said I am such a baby and was very nervous and his staff were patient and kind. Post surgery, you go home again with your pal Xanax and nap (for me I was more like dead to the world lol something like 15hrs but who's counting) and when you wake up you'll instinctively go to put on glasses but don't need them! <br>I can't thank them enough for being so great. All I can say to those considering is GO, don't wait another day. Dr. Nielsen and team won't disappoint!
    Vitals
    Anonymous Via Vitals - Steven A. Nielsen, M.D.
    8 years ago
    Yelp
    Annie T. Via Yelp - Weymouth Office
    8 years ago
    About a year ago, I came in for a routine eye exam for a contact lens RX and paid up front for the cost prior to entering the exam room. I have had a dry eye problem for a long time and indicated that on the questionnaire. The doctor took it upon himself to address the dry eye problem (even initiated a dry eye test that I did not ask for). I was told to come back in a few weeks for a follow-up and at that time, I would receive my contact lens RX. Less than a week later, I received a bill for over $200. I had no idea I was being charged for a service I did not request. I brought this up to the young lady at the front desk prior to entering the exam room on my second visit. She agreed that the doctor should not have changed the nature of the appointment without making it clear to me. She told me she would look into it to get it taken care of. I still continued with the follow up visit because I still needed my new RX. I sat in the exam room for less than 5 minutes where the doctor told me to continue to use eyedrops (which I already knew and have been doing for years now) and then gave me my contact lens RX. <br><br>A year later, I'm still receiving notices for the "overdue balance." I contacted the billing department and explained my situation. The best they could do for me is give me a small reduction on the bill amount. The money isn't the issue. It's the principal that I'm being charged for a service that I did not request. <br><br>Definitely not coming back and definitely not recommending to anyone.
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    www.golasik.net
    +1(617) 471-5665