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Paul Francis
Via
Google My Business
- Norwood Office
1 year ago
If you have an appointment with Dr Nielsen no need to show up at the appointed time...your going to wait and wait and wait...then when he shows up he thinks he is DR God, he is condescending and completely full of himself. HIGHLY recommend you seek eye care somewhere else.
R. Sheehan
Via
Healthgrades
- Lily Ng, O.D.
2 years ago
Dr. Ng was on time, super friendly, she explained everything so clearly. She highlighted on an image of the eye, what might be happening with my optic nerve. She was so thorough. I am very pleased.
Susan K.
Via
Yelp
- Weymouth Office
3 years ago
Wham, bam, thank you! The staff in the Weymouth office are welcoming, however, I was informed I would have a copay for any prescription for eyeglasses upon signing in, which I found odd. I was there for a comprehensive exam, not a prescription, unless my vision deemed it necessar.The vast majority of the examination was performed by a technician. Dr. Neilson's interaction was pleasant, however, he literally spent less than 5 minutes in the room, looked at the data from the technician, did not perform any exam, then advised I had dry eyes, should use eye drops, and had cataracts requiring surgery. There was no further opportunity for discussion regarding severity, urgency, or treatment options. He just escorted me to his 'patient advocate', who had a sales pitch advisI got most of the cost of the procedures would not be covered by insuranc, but there were financing options if needed! Did I want to book an appointment? I left with their information packet and was literally dumbfounded by my experience. My impression was to hurry and seek a second opinion from another ophthalmology specialist pronto!
Derek Bennett
Via
Google My Business
- Weymouth Office
3 years ago
New patient with evening appointment... twelve people nearly sitting on each others laps in a tiny waiting room with masks and the office announced they were running behind at least 30+ minutes. Less than ideal experience and the overbooked and overfilled (super spreader) waiting room was a complete turnoff.
Den Day
Via
Google My Business
- Quincy Office
3 years ago
Dr. Moreira didnt perform usual tests other ophthalmologists do, such as following movement of pen with your eyes. I told Dr. Moreiras assistant my previous doctor discovered my eyes did not close completely, and showed her nighttime gel I use. But Dr. Moreira did not check to see if eyes still did not close. She only looked into my eyes briefly with the slit lamp, saw cataracts (of which I was already aware) and reached for pages of surgery options on her desk. Nothing else!Within 5 minutes I was speaking with coordinator who told me Dr. Moreiras surgery recommendation would cost $7,000. Plus $350 co-pay.It starts at the top, and Nielsen Eye Center is a bad organization from top to bottom. There were unnecessary phone calls, lack of internal communication, misinformation, omitted information, unanswered questions, wait time, RX sent without consent, asking PC for sensitive records after appointment was cancelled (PC declined) Far too many problems under one roof to NOT write a bad review.Some Medical Professionals provide care and then get paid for it. Others want to get paid so badly they dont care about anything else. This place trains its workers to sell surgery. Tough place to work if you have a conscience.