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Ruth Young
Via
Google My Business
- Cape Coral
in 10 minutes
Every time I go there it is overbooked and appointments are delayed. I love Dr Plouse but the experience seems very rushed. I was literally forgotten and told that they were calling me. I was not the only one that happened too. Older people cannot hear and they have music playing and to many places for people to sit where you cannot hear when they call. I do not like to have whats done to my eye done but they are specialists and I have no other options. They wanted to reschedule me to what end . Sitting for another 3 hours waiting and feeling rushed through my appointment. There is more to the story but tired of talking about it. It does no good.
Maureen B.
Via
Yelp
- Fort Myers
18 days ago
He hurried thru my eye procedure because his staf. Double booked him. At least that is what he told me when. I got so cold waiting for him i had to ask first a blanket to be kept warm.
Carol Wendel
Via
Google My Business
- Naples
1 month ago
They don't care about your time here. Everytime I go in no matter who I see Surgeon or even a re-check I wait at the least 50 minutes.Only in Naples..
Amy Lamboley
Via
Google My Business
- Fort Myers Cosmetics
2 months ago
Large facility but felt like an assembly line. Clearly over book as had a 8am appointment for a routine eye exam and total visit was 1 hour and 45 minutes and was with Doctor 10 minutes. Might be good for specialized care but not worth it if you just need routine exam.
camelia silva
Via
Google My Business
- Naples
2 months ago
Had a routine eye exam in January 2024 and received a script for glasses. Was told the glasses would be ready in 2-3 weeks. Over a month passed and I did not hear from them so I called them. I was told that they marked my record as contacted in error so my glasses were sitting there for about 5 weeks. I went in today, 2/20 to pick up glasses and the script is completely off. Everything close and far was blurry with the glasses. I was told that I needed to get used to them. Give it time. How do you wear glasses that ruin your vision? Anyway I was told that I needed to be re-examined but the doctor was out and the next available is weeks out. Very disappointed that the standard practice of exam and script was incorrect.
