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Via
Google Maps
- West Seattle Office
7 years ago
*This is a review from 6 years ago, that's not visible since it was on my dead profile before Google Plus* Don't let the MD status of these doctors fool you. The whole office upstairs is very unprofessional and dysfunctional. Communication skills of receptionists are very poor. On my first visit, receptionists were arguing out in the open with the customers about missed appointments, unpaid bills and other personal information, while I was standing there. Dr. Thomas G. Mulligan was very brief on my first visit and annoyed on my second. His first prescription didn't work, so went back for a remake, I suggested maybe I should just get my old prescription that I had 3 years ago from another doctor because it still was better than what he prescribed me. He quickly wrote me that old prescription and left. Then a staff member walked in and said that I should still try the new eye glasses to know for sure. I did, and a few days later realized that the distance was fine, but anything within 10 feet was very blurry. I called the office to tell about my discovery and all of a sudden they went CRAZY on me like some mad dogs. The receptionist started yelling and saying that I can not get anymore appointments because I have to wear my new glasses for 2 weeks. I felt like I was talking to a mentally unstable person who couldn't comprehend anything I was saying. She kept getting irritated and agitated. When I said that I need to talk to a doctor, she said that he is busy. I asked to talk to a supervisor and she just hung up on me. Then I got a phone call from another female, who said that they will refund my money and that they can not take me as a patient anymore. I was like... what are you talking about woman?! and who are you? She was very offensive. She started saying that I should wear my new glasses for 2 weeks before making another appointment and that I was late for my previous appointment. When I said that I was never late for my appointments, she started threatening that she will hang up and then she did. Very pathetic encounter. Even the refund process was a mess... One receptionist didn't know what the other was doing, etc. What a waste of time! Thank god, it's over. Stay away from this place!!!
Jim Vigil
Via
Google My Business
- Highline Office
7 years ago
Excellent. Always friendly, effecient and knowledgable of complex insurance issues.
CONCHYA
Via
Google Maps
- Aaron R. Weingeist, M.D.
8 years ago
My old eye doctor retired and I was very lucky to find Dr. Weingeist.When I entered the office at Clearview Eye and Laser I felt appreciated at the desk.Dr. Weingeist has two assistants...each one was friendly and explained what they were doing to me.Doctor Weingeist is not pushy or businesslike. He does not act like GOD as some docs do.He checked me out and explained what problems I have and explained what we will do and when.He is young, sharp, knowledgeable and pleasant as is his staff.He did not rush me or seem hurried to get to his next patient.This was my third yearly appointment with him and all of them have been good experiences.
Tammy Harris
Via
Google Maps
- West Seattle Office
9 years ago
I was needing my daughter's eyes checked as it has been years since her last exam and she being a preemie I just like always making sure everything is ok. We went to the West Seattle Clinic. I actually got lost and had to call to make sure I was close and the staff was very helpful. The office is very clean and we found the front desk receptionist to be more than nice! I feel badly for people who have said they feel just like another "number" because that was not the case with us. Maybe they have improved over the years but every single staff member that saw us was nice. We even passed by a staff member in the hallway and she smiled and said good morning. We felt both the tech and the doctor took their time with us and we certainly didn't feel rushed at all. He made my daughter laugh and she actually had fun wearing the 3D goggles. Dr. Mulligan was great and I recommend this business.
Mark Hogendobler
Via
Google Maps
- West Seattle Office
10 years ago
I go to the eye clinic for my eye exams, and they are fine. Seem to do a good job and they are friendly. HOWEVER - the optical department is not as friendly. I needed a measurement so I could get my glasses made somewhere else (called a PD), and it is "company policy" that they do not give out the PD. This is in order to make sure that you do not buy glasses anywhere else. Other eyeglass retailers indicated this is not a big deal and they'd gladly do this measurement as a courtesy, so I'm very disappointed in the "company policy" of this optical department, particularly as I have spent a lot of money with their optometrists. It is hard to recommend a company like this.
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