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Jamie Becker
Via
Google My Business
- Highline Office
2 months ago
After calling multiple times for 2 days and no one ever answering, I gave up and went there in person. The lady at the front desk seemed annoyed I walked in and was very rude. She was not interested in helping me or talking to me. No thank you!
Sara Bickerstaff
Via
Google My Business
- Highline Office
4 months ago
If I could give this company zero stars, I would. My entire experience here has been frustrating. The receptionist in the Burien location is completely uninterested in making a good impression and has zero customer service skills. The eye doctor (Dr. Weingeist) did not listen and spoke so fast, I couldn't begin to understand him. After waiting weeks, I was sent home with a number of different contacts to try - none of which were right. Then, I was sent home with 3 other trials which only one pair was even close to a correct prescription. I am so frustrated. I have been trying to get the correct prescription since August. These people don't have a clue what they're doing. I even called the office today at 4:45pm and their voicemail said they were closed; however, on the same voicemail, it says that their office is open until 5:30pm Monday-Friday. I give up. I will happily make the drive to my former eye doctor in Bellevue after this disaster of an experience. Save yourself frustration and don't even consider going to Clearview.
Aliefe Gani
Via
Google Maps
- West Seattle Office
4 months ago
I wish I could give them less than 1 star. I have a serious case of Glaucoma which was out of control. My regular eye doctor couldnt help me anymore so he sent me out to Dr. Marcus Meyer, the specialist. My treatment went alright, couldve been different involving less procedures and less out of pocket money. Around that time, about 2 years ago, my wife was looking for a good eye doctor to get her eye problems checked out. So I told my wife to make appointment with Dr. Meyer. During her visit my wife asked Dr. Meyer if he can treat her floaters. Floater treatment is a very normal treatment where specialist is not really needed. Anyway, during the procedure this specialist was firing the laser so carelessly that my wife had to squeeze his hand and ask him to stop because her eye was bleeding. Very nervous this specialist stopped and realized he damaged the retina. It was bleeding and the whole eye was red with blood. She was rushed to a retina specialist at Valley Medical. This doctor Marcus Meyer did not take any kind of financial responsibility at all. Her insurance was billed at the Retina Specialist clinic and all the follow up surgery and consultations. The bleeding was stopped and she was told that she would need a surgery to repair the retina and remove all the bleeding inside the eyeball. It is somebodys eye and there should be no excuse for this specialist to be so careless and damage it permanently. He wouldnt have stopped if my wife didnt tell him to stop. So afterwards my wife needed the emergency surgery and many follow up visits at the Retina Specialist. Few months after that she needed a cataract surgery because her lens was damaged. Her Retina never healed 100%, it left a permanent scar and her peripheral vision is inadequate. She had to stop working for months during the procedures Even now I have to drive her to work and bring her home because she is no longer confident in her driving. I had a small balance from my many procedures and not enough income to pay for it. So I asked the billing office to consult with the doctor and see if he would kindly waive the balance. I told the lady at the billing office what had happened, also told her that I paid all of the other balances with 3 of past procedures but a couple of months later I started getting calls from a collection agency, ruining my credit. During my procedures I always felt like I was at a production line where the doctor comes and does his thing and leaves to the other her patient very hurriedly. He has many scheduled and he must complete all, somehow. All office staff and supporting staff are alright but the billing office staff is merciless. They must have their money.
Lisa Z
Via
Google My Business
- Highline Office
5 months ago
Receptionist disinterested in doing her job. I called for an eye exam and changed my mind after putting up with her yawning and sighing on the phone. Train her or fire her.
Carreen Smith
Via
Google Maps
- West Seattle Office
6 months ago
I had an excellent experiencepre visit was thorough and the procedure itself was efficient and effective. Thank you so much.