Sort By:
Caddie West
Via
Google My Business
- OSM Madison Heights
1 year ago
Dr. Verb is extremely arrogant and dismissive. He does not listen or care. Would not recommend to anyone. Dr. Ahmed was amazing.
elizabeth b
Via
Google My Business
- OSM Madison Heights
1 year ago
This one star rating goes specifically for Michelle. I called the office on a Friday morning and left message for someone to call me back. The following Tuesday, no one returned my call so I called again. I spoke to Michelle. I needed cataracts done ASAP. I explained my situation to her, and emailed her the requested information. Never heard back. Not a phone call, return email, nothing. Not good.
jur7 alzamaan
Via
Google My Business
- Shareef Ahmed, M.D.
2 years ago
I went there to do an eye exam, the service was amazing so as the doctor ..He explained everything in details and left there office with a big smile on my face!! While I was on my way home, one of the workersdaisy called me and left me a voicemail message that I dropped my credit card. So I went back to the office and picked it up. Around 3 oclock in the morning I received more than 10 alerts from my bank stating unknown transactions.. The amount was around $14000! The sad part here is you cannot use the card unless you put in the zip code which they got it from my file after taking pics of my card.. I am not blaming it on the doctor nor all the workers but on the worker the had my card and office should know who that person was..
Sarah Stringer
Via
Google My Business
- OSM Livonia
2 years ago
The exit receptionist was rude, disrespectful and attempted to disparage me about overdue Co-payments today. I been attending OSM since June 2013, and never left my appointment feeling like I need to take my business some where else. The level of services appears to have declined and professionalism also.
benedetta delisi
Via
Google My Business
- Nate Kleinfeldt, M.D.
2 years ago
Yesterday I went to see Dr.Barte to get an eye exam.The technician that puts the drops in my eyes put the dilating drops in my eyes first, which made my eyes burn.Then he was standing there waiting for my eyes to stop burning, so that he could put the numbing drops in.All the times in the past, the technician has put the numbing drops in first, so that my eyes dont burn when they put the dilating drops in.Today, I called to complain about this issue, and they said that they would have someone call me about it.Around 3:30 pm, I hadnt heard anything back from them, so I called them back.They had me talk to the lead technician and I explained to him what had happened.He said that some clinics dont even use the numbing drops.He asked me if I wanted him to put in my chart to put the numbing drops in first.They shouldnt have to put that in my chart, that should be common sense to put the numbing drops in first.What was the use of him putting the numbing drops after?!So, this technician is not going to be held accountable for what he did!I will just find another clinic to go to!The only reason I gave them a rating of one, is because giving them a zero was not an option!
ABOUT
At Ophthalmic Specialists of Michigan (OSM), our mission is to provide the best possible care and vision for every patient. We provide excellent clinical expertise and treatment with personalized attention to each individual need. Our goal is to help you enjoy a lifetime of healthy eyesight by protecting, preserving and restoring your vision. We do this by detecting eye conditions early and using proven techniques to optimize your results.