Milwaukee Eye Care

4.9

2260 reviews

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Anna L. Via Yelp - Milwaukee Eye Care

6 years ago

This is the first review I have ever written because I am so disappointed by the service at Milwaukee Eyecare Associates. I originally went there because I was a college student three hours from home. I have now been a patient there for the past three years and regret every appointment I've attended. I was plagued with ongoing eye issues in two separate 5 month stretches. Over those ten months, I attended several appointments to try and figure out what was wrong and get the correct treatment plan. From these appointments, I felt as though only the superficial issue was being addressed because the ailment kept returning. After feeling helpless due to blurred vision, eye pain, inability to wear contacts, and overall dry eyes, I made an appointment at my previous eye doctor in my hometown three hours away. The difference in caliber of service was astonishing. Fifteen minutes after sitting in the exam chair at my old doctor's office, I was given a straight diagnosis and prescription. I remember telling my mom how frustrated I was by Milwaukee Eyecare Associates' inability to accurately diagnose my problems and how much I regretted the time I wasted there when I could have been effectively treated and avoided the year of suffering with unhealthy eyes. The symptoms related to this issue have been completely resolved since taking the medication prescribed by my old doctor. Secondly, the people at Milwaukee Eyecare Associates were not the friendly employees one would expect from a seemingly neighborhood family doctors office. There were times I felt talked down to because of my young age (20/21 at the time) which did not sit well with me. I gave them one more chance because I needed contacts and the three hour drive to my home optometrist did not fit in my busy schedule. I attended the contact exam and was thoroughly disappointed yet again. When the technician had a hard time adjusting my vision to 20/20, she brought a doctor in for assistance. This doctor was unbelievably rude. She did not greet me and barely looked at me aside from my eyes. She spoke to the technician as though I were not in the room and seemed annoyed that I was having a hard time clearly seeing the eye chart across the room. I left the office in a bad mood but was happy I could finally get contacts...or so I thought. Because they did not have my prescription of contacts in the office, they said they would order a trial pair for me which would be in in about a week. It has since been three weeks and I haven't heard anything. I called the office to check the status of my trial pair but they didn't seem to know what I was talking about. I am an incredibly easygoing person but I feel as though I've been taken advantage of by this office one too many times. Once I get my official contact prescription, I will be taking it elsewhere to purchase contacts. I am never returning to Milwaukee Eyecare Associates and advise others to do the same. Update: 11 days past writing the initial review and still no word about my contacts.

Anonymous Via Healthgrades - Nicholas J. Frame, M.D.

6 years ago

I've recommended Dr. Frame to all of my family and friends. Dr. Frame is patient and thorough with his explanations. My friend has had surgery with Dr. Frame and is extremely satisfied with her outcome. He is sincere, easy to talk to and professional!

jackie hammett Via Google My Business - Milwaukee Eye Care (Bayside)

7 years ago

Flawless, Dr.Foote is caring and compassionate the staff is also, from the front desk to the surgery room everyone works together to make you feel comfortable.I walked out from my cataract surgery feeling and seeing the best I have in years! And the best part....zero pain!

Michael Krieger Via Google My Business - Milwaukee Eye Care (Brookfield)

7 years ago

I've always had positive experiences here - everyone is knowledgeable, professional and best of all, they care about your eyesight! I highly recommend them for anyone with glasses or contacts.

Larry R. Via Yelp - Milwaukee Eye Care

7 years ago

My Doctor at this location is great but the woman at the glasses counter is awful. Her demeanor and attitude were incredibly rude. I tried to pick up a pair of glasses and really did not need anything else. They were already paid for and they are work glasses so I did not need them adjusted and told her that. The attitude coming off of her was very off putting. The glasses at this place are not cheap but I like to try shopping local. Can't say I will ever buy glasses here again. I won't pay extra for attitude.