Milwaukee Eye Care

4.9

2099 reviews

1988

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Steve Weber Via Google My Business - Milwaukee Eye Care (Brookfield)

27 days ago

friendly efficient patient care

Steve Weber Via Google My Business - Michael L. Murphy, M.D.

27 days ago

friendly, but clear with medical discussions. great at relating to the patient

June K. Via Yelp - Milwaukee Eye Care

27 days ago

Some of my friends -- who paid around $8,000 or perhaps more out of pocket for the full vision lenses in their cataract surgery-- seemed to have received "red carpet" treatment, flowers after their surgery, etc. (I received nothing after my first cataract surgery. But when i asked why another person did get flowers, then I did too.) Much more importantly, I was not given sufficiently detailed explanations prior to my cataract surgery about the distance choices in the "near" type of lens. But even before that surgery I had an untoward experience: I had been going to their clinic for about a decade. When I stopped wearing my contact lenses, I asked if I still needed to do the very quick refraction test. I was told I did. I asked if it was medically necessary bc my supplement policy covered any medical need. I was told it wasn't medically necessary. So I asked the office to please put into my chart that I no longer wanted the refraction test, for which a rather large fee is charged that the patient must pay herself because it is typically NOT covered by insurance (because it is "not medically necessary!). At my next appointment, I reminded the clinician that I had asked that it be written in my chart that I NOT be given the refraction test. She said, "I already did it so you'll have to pay the $47. I said, But last time I asked that it be put into my chart that I no longer wanted the refraction test done. She then said "All it says here is that you don't want dilation." I asked "How can they do a proper exam without dilation???" So they did the dilation. After, I was billed for the $47 for the refraction test that I had CLEARLY indicated thatvI did not want bc it wasn't medically necessary, and that I had formally requested it not be done. When I refused to pay the $47, the office then reported me to a Brookfield debt collector! To me, the entire refraction situation sounds like a scam; and for a young and perhaps new office person confused the refraction test for dilation, and after my not so great experience with my cataract surgery, (where I am still experiencing eye irritation months after the surgery) and after my wonderful Dr Pederson left their office, I seriously questioned why I should continue going there, even though I live so close to their location. All I can say is that if you go there, prepare to pay out of pocket for your refraction exam fee! And pray that if you need cataract surgery, you'll have a better experience than I did.

Terry Young Via Google My Business - Mackenzie M. Sward, M.D.

30 days ago

Professional and personable! Explained findings in a clear and accessible manner!!

Jim B Via Healthgrades - Anna N. Hetzer, O.D.

30 days ago

Dr. Hetzer is truly a people person had made me comfortable from the outset. She anticipated most of my concerns and put them to rest she also answered my questions thoroughly and added some very helpful advice gor dealing with my aging eyes.