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Steve J.
Via
Yelp
- Largo (West Bay Drive)
3 years ago
The eye exam with Dr. Gruszka was great. I strongly disagree with their billing practices. It seems when you go and get your eyes reexamined to renew the eyeglass and contact prescription the charges are separate. The exam for the eyeglasses was $298.00 while there is a separate $75.00 charge to provide a renewal for the contacts when there was no refitting or any changes from the prior year. That is a lot of money for a single piece of paper when all I had to do was say the old contacts were working fine. I will have to look for a different provider that does not nickel and dime a patient so much. When I called the billing dept, which to different calls and two weeks for them to get back to me. They hung up the phone when I voice my displeasure at the charges. I guess I should have asked for a complete breakdown of charges instead of being told that there would only be a ten-dollar co-pay. The front office staff rates a 10 while the billing staff get a 0 in my opinion.
Vesselina Iltcheva
Via
Google My Business
- St. Petersburg (Central Avenue)
3 years ago
The staff seems nice, but obviously some of the nurses don't know how to check the patient's file.. My mom came home twice with allergic reaction from the drops they applied, and even that they made a note few months ago, this happened again last week. Her eyes are red, her entire face look horrible, it is inching a lot and made her very uncomfortable.She is going there to receive help for her eyes, but coming home with problem. Maybe some of the staff need to be re trained more how to proceed with the patient's file and do their job better.Very unhappy with that, and hope will not happen again.
Kristen Morris
Via
Google My Business
- Jory D. Williams, MD
3 years ago
We have seen Dr. Williams faithfully as a family of five for several years. He used to be great when he was one doctor. Now he has merged with several other doctors and it's the large office / central call center / bureaucrazy that gets me. I also just leanred that "due to Covid" he is no longer taking my insurance and not seeing patients under 18. Mine is almost 17 - no exceptions. My entire family is moving to another practice.
Ed Koon
Via
Google My Business
- Largo (West Bay Drive)
3 years ago
Totally destroyed my right eye from a botched cataract surgery. Two surgeries starting with Robert Weinstock, followed up by Richard Hariston. Nearly 6 months later can not see from my right eye. Dr Hariston discharged me saying what he did was fine. I now have a cornea problem. Set me up an appointment at the end of December with Dr Desai. Nothing but broken promises stringing me around until I received a second opinion.
Anonymous
Via
RateMDs
- Leonard S. Kirsch, MD, FACS(C)
3 years ago
This was the most horrible experience I have ever had. Rude and Condescending is an understatement. I was referred to Dr Kirsch through Dr. Desai, who is also part of this practice. I do recommend Dr Desai as a caring and passionate eye professional. Dr Kirsch was extremely unprofessional with his comments regarding and towards Dr. Desai. This was disturbing since Dr Desai had done my lens replacement 1 year ago. I had asked multiple questions concerning the issues with my eyesight being blurred or. (possibly based on his comments).... distorted.. He then accused me of using blurred and distorted as interchangeable, which he did not. I told him that is why I asked as many questions to make sure that we were speaking the same language. He also stated that he had customers that would love to have the sight in one of their eyes that I have in two. I realize that I am very blessed to have the sight that others may never experience. However, I asked why should I settle for mediocre sight if I could have better..simply wanting to understand his thoughts, he said that waiting until the eyes had gotten to 20/40 is how Ophthalmologist have been trained for over 50 years.... I asked if there was a lot of risk and his response was sarcastic and informed me that there was risks when we open our car door. I came to Dr. Kirsch because after having lens replacements I can not read no matter what reader glasses I get, I have multiple floaters that continue to get worse, and I swelling and wrinkles on my retinas.....after asking for his honest recommendations he would ask curtly "What do you want??? to be able to read, get rid of the floaters or???? What I wanted was to have a specialist look at my situation and give me their educated and experience advise in a professional manner. Which in the end I did not receive.
ABOUT
We are a multi-specialty ophthalmic practice proudly providing surgical and non-surgical vision care in the Tampa Bay area since 1974. We have fellowship trained specialists for every eye disease including cataracts; LASIK; refractive procedures; glaucoma; oculoplastics, such as eyelid lifts; retina diseases, such as macular degeneration or retinal detachments; diseases of the cornea and dry eye. The Eye Institute of West Florida is home to the Largo Ambulatory Surgery Center, a surgery center customized to the specific needs of eye surgeons. In association with The Eye Institute of West Florida is the Weinstock Laser Eye Center for LASIK surgery, and the Aesthetic Institute of West Florida, offering cosmetic surgical and non-surgical procedures.