Pacific Eye Associates

4.0

1157 reviews

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Kimberly K. Via Yelp - San Francisco

16 years ago

I have only been in this office for a short while thus far - but it was long enough to be very impressed. As I described in a previous review for West Coast Retina, I had the unfortunate luck to have a retinal detachment in August, 2007 - on my 4th day of work. When I began to experience a shade in my right vision and suspected something was going on, I called my husband and asked him to find me a retinal specialist...somehow he found these people in our Cigna Directory, called them to explain the situation, and they were able to fit me in.... Although I had to wait for a seemingly endless amount of time in the waiting room (the only reason I'm giving them less than 5 stars), I give them major props for quickly recognizing what was going on, and then referring me on to West Coast Retina - who performed emergency eye surgery on me the next day and saved my vision. In particular, I give top thanks and kudos to Dr. Anne Fung - the highly talented doctor who serves as the specialist in their practice for the type of problem I was experiencing. While Dr. Fung had had a very busy day, she treated me with the utmost respect and courtesy, gave me her full attention and was then saavy enough to get her colleagues at West Coast Retina on the phone and convince them that the NEEDED to see me (both because I was in danger and also because I guess it allowed for a cool surgery!) - even though it was late on a Friday afternoon. Once she had convinced them to see me, she went above and beyond by asking how I had gotten to their office (my boss had driven me) and then arranging to call a cab for me so that I could get over there as soon as possible...she also asked West Coast Retina to keep her updated on my progress - indicating to me that she really cared. I don't know much more about this practice at this point, but I look forward to working with them further as my regular eye practice - and would thoroughly recommend them to anyone with risk for retinal detachment!

Maralyn M. Via Yelp - San Francisco

16 years ago

Excellent! I don't have insurance so they treated my rare eye condition without making me have an expensive MRI. Also, they quickly got me an appointment with Dr. Reader who is apparently not an easy man to see. The only downside is the waiting... I had to wait for almost an hour because the doctor had to do an emergency procedure on the patient before me.

Maria D. Via Yelp - San Francisco

18 years ago

If you have Brown & Toland as your medical group with your insurance, you don't need a referral to see an opthalmologist which is fantastic since I can't stand playing the primary care doctor/HMO referral game. I had a great tech, and Dr. Fung was friendly and put me at ease when I went to get my sad eyes checked out. My only complaint is that the wait to check in was very long, but I attribute this to the average age of a patient at an eye clinic, which can make things go pretty slowly.