Pacific Eye Associates

4.0

1157 reviews

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Ed C. Via Yelp - San Francisco

8 years ago

Dr. Karen Oxford is the best. I've been seeing her for about 5 years. Professional but easygoing and relaxed. She explains things in lay man's terms and always ensures that your questions are answered to your satisfaction, not hers. She does all of this with a sense of humor that makes it all that much pleasant.

Kathy G. Via Yelp - San Francisco

8 years ago

Dr. Allen is a very good doctor and I have been going there for nearly 20years. I think the new office looks great and much better.

Anonymous Via Vitals - Dr. Danny Y. Lin

8 years ago

Clarissa Y. Via Yelp - San Francisco

8 years ago

My grandmother has a lot of eye problems involving maccular degeneration from old age and I'm really happy that she's in the care of Dr. Ali Zaidi and assistant Karmen (I think I spelled her name right). I've came to support my Grandma twice so far (one involving an injection with a needle in her eye so she was really nervous) and both times I've been super impressed by the level of service. My Grandma's level of English is pretty much limited to the alphabet and "Sorry, my English is poor" for door-knockers and Karmen helps translate important information to her. One thing great about Dr. Ali Zaidi is that even though he can't directly communicate with my Grandma, he still speaks to her and makes eye contact with her instead of speaking to Karmen or me to translate. That's a really minor detail, but one that is really important to me because a lot of times, my Grandma can feel really left out because she doesn't speak English; a lot of her past doctors never said a word to her directly. But because Dr. Ali Zaidi actually looked her in the eye and spoke TO HER, she seemed to be put at ease rather than feeling like she was kept in the dark. 1 star off because I feel like the other members of staff (not Karmen or Dr. Zaidi) are way too casual and unprofessional. Sometimes during the check up, a random assistant would come in and start chatting about the plans for the weekend, as if my grandma wasn't sitting there being examined. Shouldn't the patient's time be the patient's time, period? It also was stressful for her because she kept thinking there was some urgent news about her case and asking me what the problem was. "No Mama, they're just talking about steakhouses..."