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Fontane L.
Via
Yelp
- San Francisco
13 years ago
*review for opthamalogy (medical) appt, not optometry*<br><br>I was initially quite hesitant because of the many low reviews the Pacific Eye Associates group received. I suppose people either love them or hate them. To add to that hesitation, I got an appointment with Dr. Atkins, not the highly recommended Dr. So or Dr. Fung... In fact, another reviewer said that she would never see Dr. Atkins again... <br><br>Promising, right? But beggars can't be choosers. I needed an opthamologist ASAP - my eye was so dry!!! It was killing me! I needed it fixed a month ago, and I was getting fed up with it... In the end, I was very happy with the services at Pacific Eye Associates.<br><br>I showed up knowing how people hate the waiting room and hating the rude staff. But it really wasn't so bad! I give them 3 stars for service, but 5 stars for expertise and quality of care.<br><br>3 stars for service:<br>- Yeah, some of the reception staff are rather rude. I overheard this one guy harping at an elderly man that he didn't let them know that the insurance changed, and so he needed to just pay the extra money...not nice at all...<br>- However, the other reception staff I dealt with were curt but professional (nice enough for a medical office).<br>- Some people complained that the waiting room is dim and depressing. But I think it's because it's more of a medical office and not a typical optometry store. People are getting their eyes dilated...you don't want bright lights...<br><br>5 stars for quality of care<br>- Dr. Atkins is clearly of retirement age, which would explain his non-chit-chatty demeanor. He says hello, eyes your charts for a good 5 minutes, politely asks you to place your head on the thing that they use to look at your eyes, then clearly explains the problem. No frills in terms of friendly banter, but clearly someone who is highly skilled.<br>- I love that the place houses a ton of highly qualified specialists. Whatever your eye issue is, they will have someone who can help. Dr. Atkins referred me to Dr. Oxford, who is an expert with dryness in the eyes. Sweet - he's not just going to fudge it himself, but found me an expert! Cool!
Seth T.
Via
Yelp
- San Francisco
15 years ago
Dr King is great. I get a thorough eye exam once a year from him. He gets 5 stars.<br><br>The reason I gave 4 stars is because when I go to pick out frames they are not very nice. They acted like I was a bother.
Alan T.
Via
Yelp
- San Francisco
15 years ago
Anne Fung, MD is a good opthamologist. She lasered my eye in less than 30 minutes and corrected my slight retinal tear.<br><br>She's recommended.
Marian G.
Via
Yelp
- Dr. Karen W. Oxford
15 years ago
* [ EYE CHART ]<br> BEFORE EXAM<br><br> __ __ <br> (@)==(@) U R W U R Z<br> /_\ p q t v e o<br> /\/\/\/\/ o o o o <br> . . . . <br><br> <br> *DURING EXAM* <br> ___ ___<br> C A N U [ + ] ==[ + ]<br> s e e & !_!<br> r e a d ? ++++<br> <br> *AFTER*<br> _____ ____<br> ( $$ )==( $$ )<br> H O W ==== ====<br> m u c h ? [..]<br> /--------\<br><br>For every annual visit with Dr. Karen Oxford, my eyes would be "dilated" before I sort of see her. All my foggy eyes can see was the bushy blonde hair and a blank face. I told the "prep tech" that I was wondering what she looks like and she gave me a picture of Dr. Oxford. <br><br>Doctor Oxford comes with a distinguished curriculum vitae! She was top of her class since Bryn Mawr (Magna Cum Laude) among other high honors throughout her career! She is also the Director of Corneal & External Diseases at the Pacific Eye Associates since 1995 and is a Clinical Professor of Ophthalmology at California Pacific Medical Center. She is certified to Excimer laser PRK and Lasik with VISX laser! Besides, I had 3 top physicians recommended her for my blurry worn out eyes. Make your appointment early in the morning, you will not have to wait as long.<br><br>Correction on website: <a href="/redir?url=http%3A%2F%2Fwww.pacificeye.com&s=a9eec3e8dc05aebb0233b172c51978963a711a8bd49dd59e8fc1708b518f0d19" target="_blank" rel="nofollow">pacificeye.com</a>
Robin W.
Via
Yelp
- San Francisco
16 years ago
Very mixed, although I have been going here for a decade, I do keep considering looking for a new place. Having a lot of opthamologists and optometrists makes it convenient. But the waiting room is pretty grim, and that is important because they almost always make you wait a long time. Half an hour is standard, although they break it up by having a nurse give you an eye test while you wait for the doctor; then you return to wait some more. And the doctors are a mixed bag. I've had separate emergencies handled by Dr. Atkins and Dr. Allen, and both are brusque and uncommunicative. They seem to know their stuff, but if they don't share enough info with the patient, that isn't very helpful. Dr. Atkins particularly I would not be treated by again. Yet Dr. Heiden is wonderful -- a very high standard of care and thoroughness as well as expertise -- so is Dr. Lin. And most of the optometrists seem fine.
