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- West Seattle Office
3 years ago
The office manager at this clinic is rude, dismissive and condescending. I came in with a billing issue. At my visit I was quoted and paid a certain dollar amount then they sent me a bill for nearly $500 two months later. I didnt understand why I was billed and wanted to talk to someone. I am double insured and wanted to see if both insurances were billed, but the manager didnt want to discuss anything. I should have read the other reviews before coming to this place. I dont understand how one person can have so many complaints and this business has done absolutely NOTHING about it.
Katy Thompson
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- West Seattle Office
3 years ago
Very rude staff and there seemed to be only minimal attempts to lower risk to their patients during a time when King County is struggling to even get out of Phase 1 during this pandemic. They are not doing temperature checks. I was made to wait 30 minutes in a busy lobby. When I told the clinician that I was concerned about waiting so long in a busy lobby, I was told that it wasn't her problem. I should call management. Was then treated rudely for the rest of the exam. This has not been my experience at the dentist or when I brought my son to the pediatrician. In both cases, our temperatures were taken and we waited only briefly in the waiting room before being brought back to an exam room. Would never recommend this place to anyone.
Paul Dewald
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- West Seattle Office
3 years ago
I needed a new optometrist, and I used my providers preferred list and chose Clearview. My initial visit was fine. It felt a bit impersonal and rushed. After the eye screening, I went downstairs to pick out some spectacles. After looking through their frames, I picked a pair I liked, and sat down with a woman and she filled out a worksheet of prices/copays. Today I went back today to pick up the glasses and was not happy with what I was handed. I have a strong prescription for being near sighted. The edges of the frames looked like they were about as thick as a 1st Gen iPhone. Nor was it polished or even bevelled. The lenses looked rather unfinished in the setting. I voiced my concern stating the thickness was unacceptable. I took my current glasses off and showed him what I was hoping to see. He spoke to his manager. The manager was quite rude and I felt he was trying to intimidate me into accepting the fact I'm blind as hell (my words) and deserve to have bottle caps for lenses. One thing here is true, "I'm blind as hell". If I order a high index lens, give me a high index lense. If I pick out a frame that is going to highlight the thickness of the lense you should bring that up rather then just focusing on selling me the antireflective coatings. In the end they offered to remake the lense in a higher index. As well as a new frame,. When I asked what he would suggest he asked me to go away and that he didn't want my business.
Michael Kirkpatrick
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- Thomas G. Mulligan, M.D.
4 years ago
Dr. Mulligan doesn't care if you have questions, so don't plan on him answering them. This may be the first time a doctor didn't ask whether I had questions following the exam, he just headed for the door. Mind you, I saw him for less than ten minutes total at that point. I signed up for a contact lens exam, but he just told me that wasn't an option. (OK, fine ... but why?). Similarly with Lasik. I am ok with taking no for an answer, but I'd like to hear some reason for it. When I asked him (as he leaned on the doorknob) if I could ask one more question, he just looked back at me blankly. Definitely one of the worst bedside manners I've ever encountered, and my standards aren't that high.
Faisa Muse
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Google Maps
- West Seattle Office
4 years ago
