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Kaycee Curtis
Via
Google Business Profile
2 years ago
My Doctor is first rate! But the process to be seen needs some attention. I have been coming to Carolina Eye for over a year now and every time the wait to be seen is excessive. The longest I have waited was almost 2 hours and on average its about 45 to a hour. The front staff is polite and helpful, but the whole process just seems very assembly line like.
yo bob
Via
Google Business Profile
2 years ago
Very professional
Mark Satterfield
Via
Google Business Profile
2 years ago
I recently had Dr Fakadej do my cataract surgery and she was fantastic. Took the time to explain my options in great detail. Highly trained and did excellent work.If this was just a review of Dr Fakadej I would give her 5 stars. I give Carolina Eye Associates 4 stars because while they have an outstanding team, offering high quality care- this is a high volume operation so you need to be prepared for extensive wait times as you are shuffled from one waiting room to the the next.I was told this was how it was, so I was prepared with work and reading materials.Their phone answering system is terrible, and they rarely return calls. I had an enormously difficult time getting my surgery scheduled after the initial evaluation, but persistence paid off.Would I recommend them? Yes I would based on the quality of the physicians. However, go into this realizing that it will be an extremely slow process once you are there.
Holly Hatch
Via
Google Business Profile
2 years ago
Carolina Eye Associates take very good care of their patients. The only issue I would have with them is the waiting times. Patients have to wait to see the nurse/technician who takes initial information, then wait for a room, then wait for the doctor, then wait to check out at the end of the visit. This is somewhat frustrating!
William Easterling
Via
Google Business Profile
2 years ago
2170 Midland Road
Southern Pines, NC 28387
OR