Heaton Eye Associates
5.0
TYLER OFFICE
5.0
2182 reviews
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    Shandie Fontenot Via Google Business Profile
    7 years ago
    I'm so satisfied with my visits to Heaton Eye Associates. Everyone I spoke with - from the front desk all the way to the surgery suite - were so kind, understanding, and knowledgeable. At first, Lasik surgery always seemed like one of those bucket list things that maybe I'd get around to one day. But the staff reassured me that I was a great candidate and that it would change my life. I was able to get an appointment for surgery very soon after my second consultation.Timeline: first consultation one week, second consultation the soonest Monday I had available, surgery two days after that. They mean serious business, and they really make you feel like everything about you is priority, always checking in on your level of comfort, making sure all of your questions are answered, and working in your best interest.The facility itself is very professional and tidy. There are multiple waiting areas that all have clean seating, magazines, and televisions. Before surgery they put you into a relaxation suite that is dark, quiet, and calm. The entire building seems like it was built and designed with patients in mind.Dr. Nickel was very professional and reassuring. The lasik procedure was explained to me multiple times, and they also gave me written literature to review so I didn't have to worry about forgetting anything after surgery.Surgery itself was mind-blowing. *DO NOT* under any circumstances look at YouTube videos of Lasik. It was slightly uncomfortable but there was no pain until a little after the procedure from my eyes being dry. I followed their advice about aftercare and took a long nap. I woke up this morning with near perfect vision. At my follow up appointment I mentioned to Dr. Nickel that some things were still blurry, which had me nervous. He explained clearly that this was normal, checked on my eyes again and let me know there was some haziness in my corneas that would go away within weeks. I love that they help you set your follow up appointments and genuinely care for each of their customers.Thank y'all for all of your help! I couldn't be more grateful.
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    Alex Muniz Via Google Business Profile
    7 years ago
    One of the best, have been going there for about 10 years.
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    Lizz Kea Via Google Business Profile
    7 years ago
    I had LASIK with Dr. Nickel in August. Ive been wearing glasses or contacts since I was 7.... now I see 20/20 after my surgery and my vision has never been better.... it has been absolutely life changing!!! Dr. Nickel walked me through the whole procedure as it was happening, I experienced absolutely NO discomfort, was ready to drive by the next morning, and the staff was amazing. This place is second to none- if you need ANY vision care, go to Heaton!
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    Amber Mcavoy Via Google Business Profile
    7 years ago
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    Andrea Rowe Via Google Business Profile
    7 years ago
    I have had the best experience from day one with Heaton Eye Associates. From getting me in same day when I called for my free LASIK evaluation, to my post op visit following my procedure, the staff were always kind and caring.I have used glasses or contacts for many years and now I no longer have to thanks to Dr.Nickel and the entire wonderful team at Heaton Eye Associates. I could even see better than 20/20 on day one after my LASIK!!
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    TYLER OFFICE 3415 Golden Road Tyler, TX 75701
    https://heatoneye.com/
    (903) 526-0444
    OR