Sort By:
alberto ahow
Via
Google Business Profile
3 years ago
Debbie Robinson
Via
Google Business Profile
3 years ago
Parking directions and tips on what level to park on would be very helpful in the new building. The staff is very friendly and take great care of all clients. However, the it would be helpful if appointments were scheduled in a way that people aren't waiting around for so long to be seen. .
Garnet Gunn
Via
Google Business Profile
3 years ago
I have received great care and service at Mann Eye Institute for many years, including contacts and later cataract surgery, and recommend them for any level of treatment. The only reason I didn't rate them 5 stars is because of the lack of integration of their computer systems. I made my appointment online with a specific doctor, and uploaded all the insurance info including card images. When I arrived for my appointment, I had to re-enter all the insurance data and re-scan the cards, and my appointment had been changed to a different doctor. The doctor was as qualified as the one I had selected, but was new to me and had to catch up on my history. Hopefully they'll get the software properly integrated before my next visit.
Jacquelyn Ballard
Via
Google Business Profile
3 years ago
Charlotte Duncan
Via
Google Business Profile
4 years ago
Employees and staff were very nice and considerate.I am on Medicare and had cataract surgery for both eyes. There was a consultation fee of $385, and I specifically asked the woman at the front desk if I would be charged anything else and she said; that was it. I suppose she thought I mean in the doctor's office.I was never informed of the surgery facility use fee of $250 + $35 co pay which was charged when I went in each time for each eye surgery.I can understand the charge; I just like to know what I am going to be charged and that is why I asked. I looked through the paperwork and didn't see it in the paperwork either other than that I would pay any unpaid balance.The surgeries went great and I am happy about that. I just feel I should have been unformed of these charges prior to the day of the surgery.If someone can show me where I was given that information I will stand corrected.
5115 Main St
Houston, TX 77002
OR