Eye Surgeons Associates
4.9
6911 reviews
4.9
6911 reviews
  • 5
    6507
  • 4
    241
  • 3
    41
  • 2
    19
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    Cheli Haars Dammeier Via Facebook - Bettendorf
    4 years ago
    Awesome doctors and staff who are personable and thorough with what they do.
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    Carl Jorgensen Via Google My Business - Bettendorf
    4 years ago
    My visit with my eye doctor and supporting staff went very well. The staff and doctor explained all tests and gave a very clear understading of the results.
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    Robert Dillon Via Google My Business - Rock Island
    4 years ago
    So, I want to preface this by saying everyone I interacted with was very polite and friendly. That said let me explain the experience I had with this place and why Im giving this two stars. Now once they had me in the exam room they shoved a paper in my face to sign that said I would owe up to $191 that day for contact fitting fees. Now I have TWO LAYERS of insurance (Medicaid and private insurance through an employer), and a medical diagnosis for medically necessary contact lenses that are special kinds of hard lenses that I need. Now, I was referred here specifically by my primary because he told me they take Medicaid. Thats not this places fault he told me that, it just adds to my frustration when they shove a paper in my face and tell me theyll charge me anywhere from 25 to 191 dollars (it ended up being $125) that I HAVE TO PAY THAT DAY or I just dont get contacts. Again, I have TWO INSURANCE PROVIDERS - not this places fault, like I said, that we live in an hypercapitalist hellscape and insurance will ALWAYS push as much off into you as they can get away with, but again it adds to my frustration. So, lets get to the stuff that IS this places fault: I tell the nurse then and there that I dont have money to pay that today. She assured me that I could talk to Greg (I never did get to speak to Greg so Im not throwing shade at Greg) and figure something out re: payment. Okay fine, she goes about doing a brief exam and I am shuffled off to Dr Baldwins exam room and told that any questions I have about payment can be answered by him.Now, Dr Baldwin was very polite and very professional, BUT when I told him UP FRONT before any work had been done that I cannot pay this fee, he again assured me that it will be fine and goes ahead and does the contact fitting. Then, Im led around for a few more tests without being told what theyre for the when Im finished Im told to go to the front desk where I have to AGAIN explain that today I cannot pay the $125 ninja fee that I didnt know existed until they had me in their exam room. Im being charged $125 that I have explained several times that I dont have to try on contacts, except now Im having this humiliating conversation in the front waiting room in front of about fifteen strangers.So Im upset because we live in a culture that goes out of its way to shame poor people for being poor and now a room full of people I dont know now know an embarrassing factoid about me, namely that Im poor; but thats not all, because I TOLD THEM AHEAD OF TIME that Im poor and they pressured me and rushed me along with promises that it would be fine that this fee they sprung on me when Im already in the damn chair wouldnt be a problem before then embarrassing me in front of a room full of strangers.So thanks for that.
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    Dave Rosenberg Via Google My Business - Bettendorf
    4 years ago
    Treated very well by all staff members.
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    Mary Ann Wicks Via Google My Business - Bettendorf
    4 years ago
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    www.esaeyecare.com
    +1(563) 323-2020
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    ABOUT

    Find the optometrist, ophthalmologist or specialist you need to treat your complex vision problems or perform a routine exam. Equipped with proven technology and backed by a broad range of training and experience, our team of 17 doctors is focused on helping you achieve your best vision for life.

    Our main offices are located in Bettendorf, IA and Rock Island, IL with satellite offices in Eastern Iowa and Western Illinois.

    ESA offers top level care in cataract surgery, cornea and external eye disease, diabetic retinopathy, glaucoma, macular degeneration, pediatric eye disorders, oculoplastics, botox, and ocular oncology, strabismus, and vitreoretinal disease in a private practice setting. Most vision plans are accepted including Medicare and Medicaid. Our optical department offers the latest fashion and lens technology. As people age, vision and hearing problems frequently occur together. Hearing services are also available at Eye Surgeons Associates. Eye Surgeons is truly a one stop shop for all your eye care needs.