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- Smyrna
13 days ago
I really enjoyed my service here. After being turned completely off by the unprofessionalism of the two other nearby places, I ended up here and have no regrets for it. Initially I found the exam very sterile and not quite as high energy/fun as is usual when I have my child with me. But it was balanced out by the end with other encounters and an overall pleasant experience.I really appreciate how laid-back the staff is. There is no one hounding you about what you should get. They simply give you a box and tell you to take a look around and leave your selections on the counter. That is an invaluable quality to me as high pressure sales is what made me leave my last office that I really liked prior to them hiring someone like that.There was a hiccup in our order that I had a hard time getting a timely response to initially. However, once I was able to get in touch with someone, they did apologize and extended a courtesy to me to make up for that. That is something I really appreciate as well. People make mistakes but how you show up after that is just as impactful.They have a decent amount of glasses to choose from- very affordable to high end brands. There is something for everyone here.The turnaround time was relatively quick as well. The office is comfortable and clean.All this to say Im really happy we came to this office and I look forward to our continued relationship.

Angelique Osteen
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- Smyrna
21 days ago

Frank Brown
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- Katie Mills, MD
2 months ago

Moms TA
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- Gallatin
3 months ago
Mixed feelings. The staff at check in and pre-doctor exam and optical center were great. Dr. Parker could improve his bedside manner. Seems u interested and in a hurry especially when I asked him to explain my new cataract diagnosis.

Willie Shields
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- Katie Mills, MD
3 months ago
My experience was ok