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Shannon Drury
Via
Google Business Profile
- Main Office
3 years ago
Edit: I heard from the office a few hours after I posted my review. It seems there was no record of my calls or messages on their end. They were extremely apologetic and acknowledged that I should have heard back from the team already. They immediately made a plan to rectify the issue. I am adjusting my review because this is the level of service I initially received.Original Review:I had my first appointment with Dr. Cottle on June 13, 2022 to discuss my Keratoconus diagnosis. The appointment went well and the office was going to call my insurance to better understand my coverage for the cross-linking procedure. I was told I should hear back in about 3 weeks. Almost 3 months later, I have yet to receive a phone call from the office. I called back multiple times because my insurance changed. I left messages and one time spoke with someone. Still, no phone call back to confirm my coverage or follow up. Im disappointment and will need to find a new doctor to have a consultation with.
Chris Townsend
Via
Google Business Profile
- Main Office
3 years ago
Linda N
Via
Google Business Profile
- Main Office
3 years ago
Dr Cottle and the team are all friendly, efficient and professional.
Healthgrades User
Via
Healthgrades
- Dr. Gina Cottle
3 years ago
Solved my dry eye problem with treatment instead of long-term drugs/drops
Ruth Barraza
Via
Google Business Profile
- Main Office
3 years ago
Every time my mom or myself visit with Dr. Cottle were always made to feel welcome and heard. The staff is friendly and professional. They greet everyone with a smile. Dr. Cottle always listens attentively to our concerns and treats us with care. We always leave feeling better than we arrived.Thanks to Dr. Cottle and her staff!
