Eye Surgeons Associates
4.9
7053 reviews
4.9
7053 reviews
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    Google My Business
    Kenneth Asta Via Google My Business - Bettendorf
    Excellent experience with the medical provider. Only bad experience was the length of appointment time.2 hours. Feel like that was a really long time for a vision check
    Healthgrades
    Marty Denicus Via Healthgrades - Dr. ThucAnh Multerer, M.D.
    Doctor came in the examine room spoke quickly it was fast and a lot of information to take in. I felt rushed. I felt like the doctor had no compassion for me as a patient. I pray she knows her medicine. I did not feel valued just hurry up and get to her next patient
    Google My Business
    Steve Watkins Via Google My Business - Bettendorf
    Google My Business
    Victoria Via Google My Business - Rock Island
    I am only giving as high as a 3 because past experiences have generally been ok, with the exception of long wait times. This seems to have actually improved since the pandemic (perhaps less overlooking is happening). But I am frustrated after my experience over the last two days. Months ago, I was scheduled for a two-part appointment in 2 different offices 45 minutes apart. Last week, someone called me to tell me this might be a problem. But after finding no appointments available for both the test I needed and an appointment with the doctor on the same day for months, the lady and I decided it was doable for my appointments to stay as is. Then the afternoon prior to these appointments someone else called me at work to tell me this would not work. She was very snarky from the get-go. I told her I couldn't reschedule because I've been suffering from blurry vision and needed it checked out immediately at this point, not months from now. She refused to allow me to keep both appointments and told me to come in that day, in a little over an hour for the first one.I did, and guess what? The appointment left me a full 20 minutes where I could have easily gotten to my second appointment in Bettendorf (especially since i know that Wagle is almost never on time anyway). But instead, I had to take two partial days off work for a one-day double appointment I made months ago.Then, I ended up leaving with no answers and no hope for the blurry vision that has gone on for a year. Just a comment to call if it gets blurrier before next year. Now I'm wondering if I need to find a new eye clinic.I also had problems at checkout because that person was not listening to me at all until she made an avoidable mistake that ended up costing me even more time out of my day. This was in Bettendorf but I'm posting on the rock island page because I believe that's where the snarky person called me from.
    Google My Business
    Vernon Woods Via Google My Business - Rock Island
    Exam went well order my glasses went well but waiting on the lab took 3 weeks to get my glasses
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    +1(563) 323-2020
    ABOUT

    Find the optometrist, ophthalmologist or specialist you need to treat your complex vision problems or perform a routine exam. Equipped with proven technology and backed by a broad range of training and experience, our team of 17 doctors is focused on helping you achieve your best vision for life.

    Our main offices are located in Bettendorf, IA and Rock Island, IL with satellite offices in Eastern Iowa and Western Illinois.

    ESA offers top level care in cataract surgery, cornea and external eye disease, diabetic retinopathy, glaucoma, macular degeneration, pediatric eye disorders, oculoplastics, botox, and ocular oncology, strabismus, and vitreoretinal disease in a private practice setting. Most vision plans are accepted including Medicare and Medicaid. Our optical department offers the latest fashion and lens technology. As people age, vision and hearing problems frequently occur together. Hearing services are also available at Eye Surgeons Associates. Eye Surgeons is truly a one stop shop for all your eye care needs.