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Samir Patel
Via
Google My Business
- San Jose/Silicon Valley
4 years ago
Office didn't seem as clean as others I had visited, equipment didn't smell like it had been wiped before being used and I didn't see anyone clean anything with alcohol swabs. Also, treatment coordinator seemed to gloss over important information, didn't really give me a warm and fuzzy feeling. Looking through brochures, looks like their equipment is on older side too. Glad I passed on this place. Ended up going to Laser Vision Institute in San Bruno.On positive note, they were proactive in seeking out this review!
M Pina
Via
Google My Business
- Sacramento/ Roseville
5 years ago
The office is improfessional, unhappied staffs, disorganized,..handed out the sign in sheet without saying a word, handed me wrong form,,,, Like a chaos, I stood for a while before a seat available. Only one staff is nice, the rest are rude and unhappied people.
Faby G.
Via
Yelp
- Corte Madera/ Marin/Mill Valley
5 years ago
The doctors are decent, it's not Dr Ellis that will do your follow up foryou. Its a random Dr that is handling the patients on any given day. <br>They stagger a ton of patients in one day and be prepared to wait for at least 2 hours! Bad business practice and bad customer service. I would find a private practice with a private doctor.
Kathleen W.
Via
Yelp
- El Cerrito/Contra Costa
11 years ago
I booked an appointment for this place at <a href="/redir?url=http%3A%2F%2FZocdocs.com&s=b97ee87805d11957d4d66098c32299303570e15dfa18fc1f36e94582ecbd5bb7" target="_blank" rel="nofollow">Zocdocs.com</a>.<br><br>I scheduled myself and my husband for a 9:00 AM appointment (which is fairly early in the day). <br><br>Ended up waiting for almost 55 minutes before I got to see the Dr. While I registered for one person online, I met with a different Dr - which was fine b/c he was very nice. [I was a new patient.]<br><br>Biggest frustration and why I will not return was the office wasn't very efficient (they also had credit card machine issues) and such a long wait without updating us on timing. When I finally went up to ask about the wait I was met with a very curt "you'll be called shortly ..." and then 15 minutes later, I was!!!<br><br>The Dr I met with was nice, efficient and thorough ... unfortunately I only spent about 10 minutes with him and about 90 minutes in the waiting room ... so the negative will have to outweigh the positive.
Sara G.
Via
Yelp
- El Cerrito/Contra Costa
11 years ago
So far my experience is nothing more than going to a booth at the Arts and Wine Festival, giving out my phone number and getting called no less than 6 times in 2 days. While at the festival, there were two representatives giving conflicting information. I was told that Lasik can be performed on ANYONE and that I should buy into the lifetime plan. The sales staff clearly gets paid on commission. Sounds like a conflict of interest to me. I never thought that eye surgery would be akin to buying a car. <br><br>I have a bad feeling about this place and the reviews back that up.<br><br>No thanks. I'll send my husband elsewhere.