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Teresa A.
Via
Yelp
- Drs. Campbell, Cunningham, Taylor & Haun - Main Office
6 years ago
I saw Dr. Chris Taylor for about 12 years. I like Dr. Taylor, but I'm looking for a new doctor because I don't like the way their office is run. Specifically, their appointment and billing offices don't seem to be very good. My main complaint is that they won't check to see if you're due for your exam when you call for an appointment. They don't check when you arrive for the appointment either. I thought I was due, but I unwittingly went in two weeks before my one year anniversary of my last visit, and my insurance wouldn't pay. When I complained, they said it's up to the patient to make sure you're due for the exam -- they just make the appointment when you ask. I've never had another doctor who didn't check the date of your last visit and make sure your insurance will cover it when making an appointment.
Christine Messer
Via
Google Business Profile
- EyeCare Optical - Sevierville (Dolly Parton Pkwy)
6 years ago
The doctor's here are good but be prepared to wait even if you have an appointment. I have been waiting for over an hour after my appointment time just to see the doctor.
Pat Guilmette
Via
Google Business Profile
- Drs. Campbell, Cunningham, Taylor & Haun - Maryville
6 years ago
Office tends to be busy. I had eye surgery there earlier this year in the Knoxville office with their facility fee and their own bill it was about 10 times more than I had been quoted by a smaller Dr office. I usually go to the Maryville office and called to get an appointment to have an eye infection looked at and was told earliest available is a week from tomorrow. Needless to say I am going elsewhere.