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Debbie Rippetoe
Via
Google Business Profile
1 year ago
The new building is gorgeous, the staff is very friendly, and the care given is good. My one issue is that I arrived for my appointment at 1:40 ahead of time. I was not called back for around 30 minutes. After the initial screening, I waited another 30 minutes to be seen by the doctor. While sitting there, it appeared that they had only one provider on duty for routine exams. The provider gave me good care, but definitely appeared rushed.
Stephanie Albert
Via
Google Business Profile
1 year ago
I highly recommend getting LASIK at Mann. The staff were great and I had a quick recovery. I would not, however, recommend them for your routine eye care. Both times Ive been to the north location Ive had to wait an hour to be seen despite scheduling my appointments in advance. Its also hard to reach out to ask questions (have to go through a chat bot to maybe get to someone).Edit: added a star because they waived my imaging fee to make up for the wait time. The staff are great. I hope they can do something to make things more efficient!
Jonathan Bellows
Via
Google Business Profile
1 year ago
Overall, I had a really good experience. I think the doctors and staff are very nice and knowledgeable. I felt that I got a good examination they were going through a heavy remodeling of the office off Baker Street. I did have to wait a little longer than I wanted to provide that I was there 10 minutes before my appointment, Id like to see some improvement in that area. And maybe a bit bit more one on one time with the actual doctor, but overall all my immediate questions were answered.
Maureen Graves
Via
Google Business Profile
1 year ago
Found all staff to be friendly, courteous and professional.
Benjamin Jones
Via
Google Business Profile
1 year ago
Staff friendly and efficient
4314 W. Braker Lane Suite 215
Austin, TX 78759
OR