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Lionel Lachapelle
Via
Google Business Profile
- Marginal Way
4 years ago
Elaine Rust
Via
Google Business Profile
- Lowell Street
6 years ago
The receptionist and the nurse were very friendly and interacted well with my three-year-old grandson. Doctor Berman seemed to have very little time for us, implied that I was not helpful enough constraining my very distressed grandson during his exam and suggested that the boy's parents, rather than I, should come the next time. I guess the doctor didn't realize that when my grandson calls out for mama, he's calling for me. Had Dr Berman spent just a little more time with us, he might have learned that the mother has no legal custody and must get permission from the father to have any involvement medically with my grandson.
Klaus Maine
Via
Google Business Profile
- Lowell Street
8 years ago
Incredible wait time. Why? No one else was in the waiting room. Total time spent for a simple straightforward eye exam was 2 hours, 30 mins.
Anne W.
Via
Yelp
- Lowell Street
9 years ago
The staff at the counter and on the phone were great. The Dr's assistants were nice, but always seemed rushed & didn't want to take it slowly with my very young daughter who didn't know what all the machines & instruments were about. The Dr. himself also seemed very rushed and didn't want to let my daughter get comfortable with anything. He said something like "this is a thousand dollar instrument, I'm not letting her touch it.' While I understand that, I also think that an eye doctor that caters to children might have some old versions or toy versions of the instruments to let little kids handle. We went several times, though our last visit was over a year ago. They had a very nice kid's waiting area, and at least one of the assistants was really nice, otherwise I'd probably go with 1 star. Also, I can't speak to any of the other practitioners here, just the children's eye doctor. Maybe he's better with the older kids? I can only hope.