I was a patient of Dr. Berman from the time I was weeks old until I was 22. I see many people complaining about the wait time. I don't think they understand that Dr. Berman is one of the ONLY pediatric eye doctors who also perform surgeries in the state of Maine. He has performed two eye surgeries on me, and seen me yearly my whole life. He may not always be the friendliest, but he is good at his job. He probably would like to spend more time with each patient, but the volume is so ridiculous that he can't. I now see Dr. Whitney Miller, but Dr. Berman told me to go back to him should my lazy eye become more pronounced. He cares about his patients, but has likely had to sacrifice some of his bedside manner for efficiency. The question is, how can we encourage more pediatric eye surgeons to come to Maine? There is a shortage of quality eye doctors. My sympathies to all those with screaming kids, to the kids at the eye doctor's in discomfort, and to Dr. Berman and his staff for being so overwhelmed.