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Gabe C.
Via
Yelp
- San Francisco
15 years ago
What you want to know: The people here are friendly and knowledgeable. Great staff! Dr. Fung is awesome!<br><br>What you really want to know:<br>The wait is insane. A half hour in, they dilated my pupils and sent me back out into the waiting room. I tried to read, but my eyes were blurring fast. I was able to get a few texts off before everything went out of focus. My numb eyeballs sat bored watching blurry people walk around the lobby for AN HOUR before I got up to ask wtf. They say i'm up next. After another 15 minutes they waved me in and stashed me in the doctor's office with a, "she'll be right with you".<br><br>Lies.<br><br>After spinning her chair around with my feet for a HALF AN HOUR while looking around at blurry equipment and plastic cross-sections of eyeballs, and listening to doctors making small talk in the hallway, she comes in and acts all cheery. She tested my peepers and told me that migraines can be beautiful?!<br><br>Again. Nicest people in the world. I felt confident in their skills and was happy to find that I have perfectly healthy lookin' balls. But I was there for 2.5 hours while they did 15 minutes of work. I don't appreciate having my time wasted, and no one thought to acknowledge it. I would hesitate to come back for that reason.
Jane C.
Via
Yelp
- San Francisco
16 years ago
Pacific Eye Associates were great in squeezing me in an appointment in the afternoon when my eye was irritating me. The doctors are great but they are always busy. I arrived 30 minutes early for my appointment and ended up waiting for another hour. They took me this room and that because the staffers were dealing with so many patients. It became ridiculous and I was getting frustrated until I finally met my doctor, Dr. Lin. He deserves 5 stars but the service and wait dropped it down to a 3.
