Sort By:
John O.
Via
Yelp
- Cambridge
4 years ago
Getting a receipt for Flexible spending is a hassle. The receipt they issue in the office does not meet the requirements for Flexible spending. You have to call the billing department and request an itemized bill. Aside from that the doctors and staff at this location are great.
Stephanie D.
Via
Yelp
- Brighton
7 years ago
I walked here, and boy, am I glad I did! The parking situation seemed annoying and confusing.<br><br>Once I arrived, I was greeted by a not-so-aesthetically-pleasing environment and a very sweet receptionist who immediately had me filling out paperwork. Before I could even finish, Dr. Kristen Lamoreau called me and gave me an eye exam. I was very satisfied with the attention given here until I had my eyes dilated and had to wait over 20 minutes to be called back in the room (though the doctor told me she'd call me back in from the waiting room in a couple of minutes). <br><br>Overall, I felt ok about the whole experience. If I still live where I am living now in one or two years and have the same insurance, I will probably be back - frankly, not because of quality but because of convenience.
Duyen P.
Via
Yelp
- Boston
12 years ago
When I first visit the facility, Dr. Stejna was very nice and informative. She did thorough eye exam and inform me of all the problems. My second visit wasn't that great. The lady that took pictures of my eyes and did a second eye exam didn't seem that knowledgeable. She didn't know how to operate the machine to take the pictures and she didn't even know how to use the Phoropter. I was pretty sure that she was a student/intern. To be honest, I feel like the information and picture from the 2nd exam was inaccurate. During the 2nd visit, I met Dr. Wu. She was very nice and informative. She provide a background of the eye structure and how it works. She inform me of the possible complication and results. She answered all the questions I had. I felt very comfortable with her. The only bad thing for this facility is that they do no offer lifetime enhancement. NEEC only offer 1 year check up and enhancement with the cost of the procedure. If anything happens after 1 yr, they will charge you 50% of the normal fee. This made me hesitant of following through with my laser vision surgery. I felt that NEEC did not have the confident to back up their services. I expected more from NEEC. Other places that provide laser vision correction offer lifetime enhancement as part of their package.
Ned S.
Via
Yelp
- Boston
13 years ago
my primary motivation for choosing neec is that i hate the typical cozy arrangement biz relationship between an optometrist and the retail eyeglass business...if you see the doctor you get massive pressure to buy your glasses then and there, despite their prices or selection.<br><br>that's not a problem here, as the retail eyewear operation is three floors away.<br><br>FYI: this is a big and impersonal operation, more like a visit to a hospital outpatient ward than an eye doctors. <br><br>yet my exam was efficient, thorough, and professional, i.e., three stars.
