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Kirsten
Via
Google Business Profile
- Main Office
6 years ago
Abigail Ezzeldin
Via
Google Business Profile
- Main Office
6 years ago
The doctor I saw was nice enough, but there was an issue with the way that they billed my insurance that will keep me from going back. I went in for a routine eye exam to get a new prescription and mentioned that I had a known issue of seeing floaters. The doctor didn't do any additional testing outside of what is routine for an eye exam, but then coded the visit to go to my medical insurance because "floaters" were discussed. So, instead of it being covered completely by my vision insurance, I ended up having to pay more than even a typical eye exam would have cost. I would have understood this logic if she "found" the issue of floaters. did any tests, or even discussed the cause, however, it was something I was already aware of and had extensive testing for previously. The person I spoke to on the phone was unhelpful and basically told me there was nothing they could do about it because of the way the doctor had written up the exam notes. This is something that the doctor should have been upfront about before even doing the exam instead of leaving me to find it out once I received the bill.
Abigail E.
Via
Yellowpages
- Main Office
6 years ago
The doctor I saw was nice enough, but there was an issue with the way that they billed my insurance that will keep me from going back. I went in for a routine eye exam to get a new prescription and mentioned that I had a known issue of seeing floaters. The doctor didn't do any additional testing outside of what is routine for an eye exam, but then coded the visit to go to my medical insurance because "floaters" were discussed. So, instead of it being covered completely by my vision insurance, I ended up having to pay more than even a typical eye exam would have cost out of pocket. I would have understood this logic if she "found" the issue of floaters. did any tests, or even discussed the cause, however, it was something I was already aware of and had extensive testing for previously. The person I spoke to on the phone about the issue was unhelpful and basically told me there was nothing they could do about it because of the way the doctor had written up the exam notes. This is something that the doctor should have been upfront about before even doing the exam instead of leaving me to find it out once I received the bill.
Angele D.
Via
Yelp
- Main Office
7 years ago
Just be prepared to wait a long long time. It's ridiculous. Always behind. You should not have to wait 2 hours for 15mn doctor time!
Shane Bauerle
Via
Google Business Profile
- Main Office
7 years ago
They charged me $104.10 for a service that I did not need or ask for. I went to Mid Ohio because they claimed to perform LASIK but they don't actually perform the procedure; they call TLC and make an appointment for you. Basically I paid $104.10 for a phone call.