Mann Eye Institute

4.7

12323 reviews

10999

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R K Via Google My Business - Katy Location

12 years ago

George L. Via Yelp - Fannin Location

12 years ago

Corrective lenses have been a part of my life since age 12, when the requisite taunts of "FOUR EYES!" and "WINDOW FACE!" were thrown in my face. Things improved slightly in high school with contact lenses, though I resigned myself to itchy, scratchy mornings. Well, now that I have a job, I jumped all over their Groupon and took the plunge. After reading through their informed consent (blah blah blah possible blindness blah blah blah), got some numbing drops and tried to keep my eyes as still as I could as the laser did its thing. The smell of burnt flesh was a bit disconcerting but experienced no pain whatsoever, just a bit of pressure for a few seconds and bright red lights. I believe it was Dr. Stern who did the procedure. Had really dry eyes for the first few days, and saw halos at night for a few weeks, but everything seems to have stabilized. Just a great feeling! It cut the time it takes to get ready in the morning from 5 min......to 3 min. No complications whatsoever, though I was told I had really thick corneas. Thats What She Said, she being the treatment coordinator. Top notch customer service here as well as the latest technology.

Charlize T. Via Yelp - South Austin Location

12 years ago

After a bad experience at another clinic almost shut me off of LASIK, I have to say that I love this place. My LASIK surgery was one of the best things I've ever done for myself, and it was also a great experience thanks to Dr. Mann and his staff. First, I thought I'd never have the guts for LASIK because I pass out every time I need to have blood drawn. Actually, sometimes I pass out while the nurse is prepping me to have blood drawn, even before a needle touches me! It's a very embarrassing situation that I've had to live with my entire life so to actually volunteer to have a procedure done to me was a big deal. So how did I survive LASIK and why am I so happy? The staff: Wow, the staff here is amazing. From the moment you schedule your first appointment, to all the follow up appointments you have, everyone here is consistently giving customers their 100% best. They're kind, understanding, cheerful, and caring. They're also clearly very happy to be working here which gives the place a good vibe the moment you step inside the office. I also met Dr. Mann the day of my procedure and he is probably one of the coolest doctors around. (Good vibes do spread down from the top). Decor: The waiting room has a lot of good light and is pretty spacious, which is good since a ton of patients come through here. It's not uber fancy but it's clean and well-kept, and there's plenty of magazines and water, and even snacks sometimes. You won't be sitting long though, they're on schedule here. Procedure: First, I love how hygienic they are here. Regardless if it's your first appointment or your 4th, they always consistently wipe down any surfaces your face will touch with an alcohol pad. They also made me feel comfortable during each appointment, patiently answered any questions and even educated me on my eyes, so I was not concerned about the LASIK procedure during any of the initial appointments. The day of the procedure I started to feel a little nervous (the same feelings I get when I'm about to give blood which also includes dizziness, shortness of breath etc..) they gave me a valium, and it worked like a charm. I relaxed immediately. There's also multiple staff members and doctors, as well as Dr. Mann, which all stand around you while your having it done (you're not alone in a dark room like in the scary movies) and hearing them talk to each other was the last touch I needed to put me at ease. The procedure was painless and quick, actually the procedure was so quick that I didn't even have time to process that I just had LASIK surgery. The surgery was over and I thought there was more to do. lol (The only thing I felt was a slight pressure on my eyes which lasted 2 seconds per eye, so if you close your eyes and touch them with your finger, that's what it feels like). After that I went home and slept for the rest of the day. One of the best sleeps ever too. I woke up, drank some water and went back to sleep without testing my vision. But the next morning, wow, it was like night and day. I had perfect vision, what a surreal experience. I did need to use a lot of drops during the first week of recovery but it's been a while now and my eyes are perfect. It's like I was born with perfect eyes just like everyone else who has perfect eyes. To this day I have 20/15 vision and the best part is that I no longer have to waste time and money buying contacts, solutions, waiting in line etc.. plus putting contacts on, taking them off, having red, burning eyes, or dealing with glasses, cleaning them, fixing them etc.. such a hassle. My life is SO much better now, that LASIK was more than worth every penny. Thanks to Dr. Mann I had a LASIK procedure at a much more affordable cost than other centers, and returning for follow up appointments was always nice because the staff is so gracious. Overall: This was a wonderful experience and one of the best things I've ever done for myself. ** Note: I had a bad experience at Dr. Dell's laser center and I ended up not having my procedure there because the staff was SO rude and careless. Not to mention I had to ask them to wipe the surfaces of the machines which were filthy and they didn't even have any alcohol pads! I used a kleenex from my purse and the surface was covered in make-up and someone else's skin oils. Gross! They are also a lot more expensive too, so I said goodbye. (I almost quit having LASIK done at all until fellow yelp reviewers as well as a real life friend recommended Dr. Mann with raving results, I'm very grateful for having taken their advice to give Dr. Mann a try.)

Carrie S. Via Yelp - South Austin Location

12 years ago

This place is amazing! After telling me I should get Lasik for about a year, my boyfriend finally convinced me to just go for it. So he took me to Mann Eye, the same place he got Lasik at several years ago (but their Houston office.) He said they were the best...and they really are. I had no unusual complications (typical dry eye for a few weeks after, and some burning about an hour after surgery...not fun but I made it through!) and the staff was super super nice. I was absolutely terrified the day of my surgery, and the staff and doctor were very sweet, politely answered all my questions and concerns and reassured me that it was a safe and quick procedure. The doctor talked me through the whole surgery, itself, too. Love this place! If you're considering getting Lasik, DO IT AND DO IT AT MANN EYE!!!!!!! It has changed my life and these people are pro and super friendly!!!! Had a misunderstanding with the people in the billing department in Houston...they drafted a payment from my account without my signature on paper or my permission on that date, I overdrafted and got pretty effing pissed. BUT all in all I would still highly highly recommend this place to anyone. GET LASIK HERE!! JUST DO IT!!

Melissa Vargas Via Google My Business - Fannin Location

12 years ago

MANN Eye institute. CROOKSSSS!!! They ruined my credit. Came in for eye contact fitting. Told the stupid dr they didnt fill right. Sent me home and was told to try them out. Came back for check up with a red due to contacts. They charged me for pink eye visit. I fought them, sent registered letters and refused to correct the charges. . I am currently fight the charge with an attorney to fix my credit. PLEASE SPEAK OUT IF OTHERS HAVe GONE THROUGH THIS. WE NEED TO STOP THIS COMPANY FROM DOING IT TO OTHERS!!!!!!