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jesse carroll
Via
Google Maps
- Jeffrey L. Berman, M.D.
6 years ago
Brought my 3 year old in for the first time and it has been a very long wait. Been here before 1:30 pm and its now 3:14 pm and have not seen the doctor
Karen H.
Via
Yelp
- Lowell Street
6 years ago
For more than 10 years we have had a very positive experience with Maine Eye Center. Today we were not pleased. My spouse came home after an appointment and explained that there was an extra $50 fee when he checked out that was totally unexpected. Our insurance should cover most everything here. They gave him a new RX even though the Dr said his eyes had not changed and this would likely not be necessary. Especially considering that he just got new lenses and frames at great expense last year. Neither the Dr nor the assistant informed him that giving him this RX that he will not be using costs an extra $50. This is wrong. And of course when I tried to call the offices were already closed. This is wrong on so many levels. I have a different DR who has been at Maine Eye Center for a much longer time (this Dr is new) who would never do anything that costs extra without telling me first. Unacceptable. Stay tuned. If not for this I would give MEC 5 stars!
Danielle Grant
Via
Google Maps
- Jeffrey L. Berman, M.D.
7 years ago
great doctor but always a really long wait time even before they put the drops in and then even longer than they estimate for waiting after. every time we go we have to wait atleast an hour and we were even 10 min early for our appointment. i always see the sign to 30 min behind schedule if you drive like we do an hour and a half commute you really cant wait around.
Robert Smith
Via
Google Business Profile
- Lowell Street
7 years ago
(Translated by Google) Slowwww(Original)Slowwwww
Eid Alsabbagh
Via
Google Business Profile
- Lowell Street
7 years ago
A few days after I had posted my negative review on google, I received a phone call from Dr. Berman. He expressed his sincere apology on behalf of the entire practice for my bad experience mainly due to long wait times. He assured me that he and his team are taking the negative feedback very seriously and looking into how they can continue to improve their level of service. I personally felt his care and passion for his work and was very encouraged by his courteous initiative.I have since then removed my negative comments and upgraded my review. I have a follow up apt for my son in 1yr and looking forward giving the experience 5 stars!