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Kristen Maurer
Via
Google Business Profile
- Main Office
1 year ago
On 06/23/22, my 85 year old father scheduled two eye surgery dates for 7/20/22 and 7/27/22, and went to a consult on 7/6/2022. At the consult, my father was given a list of possible complications and risks associated with the eye surgery, because of this and coupled with the fact that she wasn't super nice, so he didn't trust her, my father chose to cancel the appointments. When he tried to leave, Dr. Cottle and her nurse chased him into the corridor, and made him return to the office. They wouldn't allow him to leave until he paid them a $350 dollar cancellation fee. A cancellation fee for an appointment scheduled for THREE WEEKS LATER! What an incredible scam, and how disgusting do you have to be to hold an elderly man until he pays a ransom??!!On top of this, she charged Medicare and their supplemental insurance. Man, she made out like a bandit.I would give zero stars if I could.Shame on you Dr. Cottle.
Kristen M.
Via
Yelp
- Main Office
1 year ago
On 06/23/22, my 85 year old father scheduled two eye surgery dates for 7/20/22 and 7/27/22, and went to a consult on 7/6/2022. At the consult, my father was given a list of possible complications and risks associated with the eye surgery, because of this and coupled with the fact that she wasn't super nice, so he didn't trust her, my father chose to cancel the appointments. When he tried to leave, Dr. Cottle and her nurse chased him into the corridor, and made him return to the office. They wouldn't allow him to leave until he paid them a $350 dollar cancellation fee. A cancellation fee for an appointment scheduled for THREE WEEKS LATER! What an incredible scam, and how disgusting do you have to be to hold an elderly man until he pays a ransom??!!On top of this, she charged Medicare and their supplemental insurance. Man, she made out like a bandit.I would give zero stars if I could.Shame on you Dr. Cottle.
Ron Curtis
Via
Google Business Profile
- Main Office
1 year ago
Dr. Chan and her staff was excellent. Dr. Chan was extremely thorough and meticulous, and she answered all of my questions and explained everything in detail. Her assistant Ashley was also excellent. The entire staff was friendly and efficient, and the office was spotless. Overall a great experience!
Robert Garcia
Via
Google Business Profile
- Main Office
1 year ago
Holly and Michael Brown
Via
Google Business Profile
- Falconhead Surgery Center
1 year ago
My eye surgery went very well at this facility. So glad that my ophthalmologist uses this place(she is a wonderful surgeon). I cannot say enough about the staff here. Smart, professional, organized, on top of the situation, nice, thoughtful, and they explained everything before they did anything. They even read my post op instructions to me before i had anesthesia! The center itself is clean, modern, fully staffed, yet is small enough to be more intimate than a hospital, with a lot of close parking. Wish more surgeons would use facilities like this!!!:)
