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Lana Arnold
Via
Google My Business
- Tallahassee
1 year ago
Not much info given. Nothing to help.
Sir Galahad
Via
Google My Business
- Tallahassee
2 years ago
After acceptable but long wait times between various steps of the registration and treatment processes the steps themselves were performed in a very perfunctory manner with what for me were inadequate explanations of where I was in the process and what was being evaluated at each step. My questions aimed at gaining greater perspective and understanding were answered with short wrote replies that did not open the way for further discussion and opportunity to gain additional incite. At the conclusion I felt I had run the gamut of a thorough eye examination while coming away with very little understanding of the condition of my eyes and the efficacy of my eyesight.
Cheryl Ann Johnson
Via
Google My Business
- Tallahassee
2 years ago
Mike O'Brien
Via
Google My Business
- Tallahassee
2 years ago
The reason for only 3 stars is they do not answer the phone. You have to wait days to get a call back. Right now, ive made 10 calls since Thursday with no answer or return call. Yes, I have attempted to get thru using every option available. Americas Best answered every call I made.
Peter Lenkway
Via
Google My Business
- Tallahassee
2 years ago
Saw Dr. Kato on June 14, 2021 about macular degeneration. He could/would not treat me but said he would send a referral to another Dr. No response so I called two weeks later. Still no referral. Called again on July 12, was told they would call me that day. It has now been one month since I saw Kato and no response. They do not seem to care.Update: This negative review got their attention and motivated them to address the issue after another week and said the Dr. they referred me to would not take my insurance. I have revised the rating.
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